Reno Payroll Tax Specialist — Fast-Paced & Precise

Teleperformance USA; Reno (NV); Remote; USD 52,000 - 78,000; Full time

Job summary

Teleperformance USA is seeking a Payroll Tax Processor in Reno, NV. The role focuses on resolving routine payroll tax notices, processing amendments, and supporting regular tax compliance in a fast-paced environment.

You will work closely with senior staff to enhance tax knowledge and deliver accurate, timely customer service. The position requires 2+ years in payroll-related roles, strong attention to detail, and the ability to handle high-volume workloads.

Qualifications

• 2+ years of experience in payroll operations, payroll tax processing, accounting, or a related field.
• Experience handling tax notices, payroll corrections, and amended returns.
• Ability to learn from senior colleagues and build foundational tax knowledge.
• Effective written and verbal communication with customers and peers.
• Comfortable using AI to assist daily tasks.

Responsibilities

• Deliver accurate resolution of routine payroll tax notices by following documented procedures and knowledge-base guidance, escalating anything outside scripted scenarios.
• Support routine monthly, quarterly, and annual tax compliance activities by reviewing records and verifying data; prepare and submit payroll amendments and documentation.
• Maintain organized documentation.
• Collaborate with team members to support cross-functional tax processing workflows and meet deadlines.
• Coach Tax Processors across levels through structured training and development plans.
• Represent the Payroll Tax Processing team in cross-functional planning with Product, Engineering, and Compliance partners.
• Identify systemic patterns across the team’s case queue and recommend process/tool/product improvements.

Skills

Attention to detail

Customer-focused

Strong communication

Willingness to learn

Analytical skills

Education

High School Diploma or equivalent

Tools

Tax software applications

Job description

Teleperformance USA is seeking a Payroll Tax Processor in Reno, NV. The role focuses on resolving routine payroll tax notices, processing amendments, and supporting regular tax compliance in a fast-paced environment.

You will work closely with senior staff to enhance tax knowledge and deliver accurate, timely customer service. The position requires 2+ years in payroll-related roles, strong attention to detail, and the ability to handle high-volume workloads.