Payroll Specialist - Luxembourg, remote

Lensa; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in payroll and human capital management is seeking a professional to support operational teams. The role involves ensuring client deadlines are met, providing functional support, and managing technical issues. Ideal candidates will have a strong background in payroll processes and excellent communication skills. Join a diverse and inclusive team committed to ongoing training and growth opportunities.

Benefits

Health coverage

Wellbeing programs

Paid leave

Education benefits

Qualifications

• Strong knowledge of payroll-related inputs and outputs.
• Ability to identify and mitigate risks.
• Expertise in payroll processes and legislation.

Responsibilities

• Support Managers with client engagement and ensure accuracy.
• Provide functional support for payroll delivery.
• Manage technical issues and ensure documentation is up to date.

Skills

Attention to detail

Excellent communication skills

Self-motivated

Flexibility

Education

BA/BS in Business-related field

3-4 years relevant payroll experience

Tools

MS Office

HRIS systems

Job description

Lensa is the leading career site for job seekers at every stage of their career. Our client, Alight, is seeking professionals. Apply via Lensa today!

Our story

Strada is a technology-enabled, people-powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.

With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.

It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.

To learn more about us, visit stradaglobal.com

Role Overview

Responsible for supporting the operational teams to ensure they are skilled and knowledgeable in meeting our client(s) deadlines, whilst also working with Management to provide the best service to our clients by delivering their functional and technical expertise support for a selection of clients.

Main Responsibilities

1. Support Managers with client engagement ensuring all information is accurate and provided on time
2. Provide support and guidance for all implementations and go-lives
3. Provide daily functional support to the teams, to support the successful delivery of payrolls
4. Responsible for the maintenance of the Client Solution workbook
5. Responsible for the updating, maintaining and enforcing of the Defined Work Instructions (DWIs) and other process documentation
6. Ensure and Sign Off System Maintenance Testing
7. Support the review of the Statement of Works before its sharing with the Client to ensure its fit for purpose
8. Responsible for the resolution of Technical/Functional issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate
9. Work with Operational Management, Transformation and Products to implement automation, innovation and continuous improvement programs
10. Manage the legislation roadmap and ensure the team is upskilled in upcoming changes and processes are updated accordingly
11. Support Year End processes
12. Recognize and deal appropriately with sensitive and confidential information
13. Proactively identify upsell opportunities
14. Support Management with the resolution of client escalations, along with lessons learned
15. Upskill and develop team members through training and coaching
16. Complete Time Recording accurately and on time
17. Participate in team meetings and promptly raise issues to the Operations Manager
18. Build relationships across business lines where appropriate
19. Participate in projects and activities as assigned

Required Experience

1. Strong knowledge of payroll-related inputs and outputs such as third-party interfaces, tax compliance, benefits, etc.
2. Ability to identify and mitigate risks
3. Proficiency in MS Office tools (Excel, Word, PowerPoint)
4. Flexibility to support a global, fast-paced environment
5. Attention to detail
6. Excellent communication skills
7. Self-motivated with a willingness to learn
8. Ability to collaborate and work independently following processes and procedures

Education and Training

1. BA/BS in Business-related field or equivalent experience
2. 3-4 years relevant payroll experience in HR consulting, outsourcing, or corporate setting
3. Expertise in payroll processes, practices, and legislation

Desirable Skills

1. Knowledge of HRIS systems like Workday, SAP, or PeopleSoft
2. Payroll certifications

Benefits

We offer programs and plans for health, wellbeing, retirement, and more, supporting the whole person. Benefits include health coverage, wellbeing programs, paid leave, education, and voluntary benefits.

Additional Information

Employment contingent on background checks, which may include SSN/SIN validation, education and employment verification, criminal checks, sanctions list searches, credit checks, and drug testing. Specific checks depend on the role.

Diversity and Inclusion

Strada is committed to diversity, equity, and inclusion, fostering an environment where everyone feels valued and supported. We celebrate differences and strive for an inclusive culture.

Legal and Work Authorization

Applicants must have valid work authorization without future sponsorship requirements. We provide reasonable accommodations for disabilities and religious beliefs, upon request.

Additional Details

Management reserves the right to reassign duties. We offer a competitive rewards package, ongoing training, and growth opportunities.