Payroll Specialist III – Client Support & Compliance

UKG; Trenton (NJ); On-site; USD 49,000 - 69,000; Full time

Job summary

UKG is seeking a Payroll Representative III to serve as the primary contact for a portfolio of clients using UKG Ready payroll and workforce management services. You will deliver exceptional support, foster strong client relationships, resolve payroll inquiries, and ensure timely, accurate service.

The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced environment where priorities shift.

Qualifications

• Associate’s degree or equivalent, 2–5 years related experience.
• Understanding of payroll processes and compliance.
• Strong attention to detail and forward-thinking mindset.
• Fast learner with ability to absorb new information, systems, and processes.
• Comfortable in a fast-paced environment with shifting priorities.

Responsibilities

• Identify payroll issues, conduct research, and provide effective solutions while ensuring accuracy and compliance.
• Write emails and lead video meetings with clients and other remote team members.
• Use Excel to create payroll import templates for clients.

Skills

Payroll knowledge

Attention to detail

Learning agility

Communication skills

Education

Associate’s degree (A.A.) or equivalent

Tools

Excel

Job description

UKG is seeking a Payroll Representative III to serve as the primary contact for a portfolio of clients using UKG Ready payroll and workforce management services. You will deliver exceptional support, foster strong client relationships, resolve payroll inquiries, and ensure timely, accurate service.

The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced environment where priorities shift.