Client-Focused Payroll Specialist III

UKG; City of Albany (NY); On-site; USD 49,000 - 69,000; Full time

Job summary

UKG is seeking a Payroll Representative III to serve as the primary contact for a portfolio of clients using UKG Ready payroll services. You will deliver exceptional support, foster client relationships, and resolve payroll inquiries in a fast-paced environment.

The role emphasizes accuracy, proactive service, and collaboration with remote team members. Strong payroll knowledge and detail orientation are essential for success.

Qualifications

• Associate’s degree (A.A.) or equivalent, 2 - 5 years related experience, or equivalent combination of education and experience.
• Understanding of payroll processes, compliance requirements, and workforce management best practices.
• Strong attention to detail and forward-thinking mindset.
• Fast learner with the ability to absorb new information, systems, and processes efficiently.

Responsibilities

• Identify payroll issues, conduct research, and provide effective solutions while ensuring accuracy and compliance.
• Write emails and lead video meetings with clients and other remote team members.
• Use Excel to create payroll import templates for clients.

Education

Associate degree

Job description

UKG is seeking a Payroll Representative III to serve as the primary contact for a portfolio of clients using UKG Ready payroll services. You will deliver exceptional support, foster client relationships, and resolve payroll inquiries in a fast-paced environment.

The role emphasizes accuracy, proactive service, and collaboration with remote team members. Strong payroll knowledge and detail orientation are essential for success.