Payroll Specialist, Client Success - SaaS Payroll

eBacon; Phoenix (AZ); On-site; USD 50,000 - 58,000; Full time

Benefits offered by this job

Health, dental, vision, life, and disability insurance

401(k) with 6% employer match

15 days PTO annually

HSA and FSA options

Job summary

eBacon, located in North Phoenix, AZ, is seeking a Payroll Specialist for their client success team. This full-time position involves managing a dedicated client list and providing payroll support. The ideal candidate will have at least 2 years of experience in payroll processing and strong customer service skills.

Benefits include insurance coverage, a 401(k) with employer match, and ample paid time off. Join a growing team in a niche industry where eBacon leads.

Qualifications

• 2+ years in payroll processing or payroll support.
• Experience with SaaS payroll software, PEOs, or ASOs a huge plus.
• Strong customer service instincts and a passion to deliver exceptional service.

Responsibilities

• Engage with clients via phone and web to identify and resolve payroll challenges.
• Provide technical support with payroll processing procedures.
• Manage integration of client payroll submissions into eBacon software.
• First point of contact for all employer and employee questions related to payroll.

Skills

Customer service instincts

Payroll processing

SaaS payroll software

SQL proficiency

Job description

eBacon, located in North Phoenix, AZ, is seeking a Payroll Specialist for their client success team. This full-time position involves managing a dedicated client list and providing payroll support. The ideal candidate will have at least 2 years of experience in payroll processing and strong customer service skills.

Benefits include insurance coverage, a 401(k) with employer match, and ample paid time off. Join a growing team in a niche industry where eBacon leads.