Payroll Solutions Advisor I

ADP, Inc.; El Paso (TX); On-site; USD 26,000 - 48,000; Full time

Benefits offered by this job

Be yourself

Belong

Grow career

Continuous learning

Be healthiest

Mental health focus

Giving back

Job summary

ADP, Inc. is seeking a Payroll Business Partner I to support our Professional Employer Organization (PEO) solution.

You will serve as the primary client liaison, ensure compliance with employment and tax laws, and deliver timely payroll guidance to clients by phone and email. The role emphasizes building trust, offering product-based recommendations, and maintaining high client satisfaction in a metrics-driven environment.

Qualifications

• 0–1 year of client or service experience.
• Overtime hours during peak seasons may be required.
• Military experience is recognized and appreciated.

Responsibilities

• Be a trusted advisor and problem solver for clients.
• Build relationships with clients via phone, email, and chat.
• Educate clients and provide product recommendations to leadership.
• Organize daily schedules to manage high call volume.

Skills

Client service

Communication

Overtime readiness

Job description

ADP, Inc. is seeking a Payroll Business Partner I to support our Professional Employer Organization (PEO) solution.

You will serve as the primary client liaison, ensure compliance with employment and tax laws, and deliver timely payroll guidance to clients by phone and email. The role emphasizes building trust, offering product-based recommendations, and maintaining high client satisfaction in a metrics-driven environment.