Payroll Operations Manager

TalentBridge; Charlotte (NC); Sur place; USD 85 000 - 110 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

Life insurance

Short term disability

401(k)

Résumé du poste

TalentBridge is hiring a Payroll Operations Manager to oversee payroll administration and vendor coordination for a multi-location organization in the Charlotte area. The role ensures accurate, on-time payroll processing, regulatory compliance, and responsive employee support.

You will lead the payroll team, manage external providers, and focus on reporting, process improvements, and cross-functional collaboration with HR and Finance.

Qualifications

• Experience leading payroll operations for multi-location organizations.
• Strong knowledge of federal, state, and local payroll regulations.
• Ability to manage external payroll providers and vendor relationships.
• Proven leadership, training, and team development capabilities.
• Adept at analyzing payroll data to inform decisions and improvements.

Responsabilités

• Oversee day-to-day payroll activities in partnership with an external payroll service provider.
• Manage payroll schedules, employee changes, deductions, adjustments, and other payroll-related transactions.
• Monitor payroll processing to ensure accuracy, timeliness, and data integrity.
• Investigate and resolve payroll discrepancies, escalating complex issues when necessary.
• Partner with Finance and Accounting to support payroll reconciliations, journal entries, and financial reporting.

Connaissances

Payroll management

Regulatory compliance

Vendor management

Team leadership

Data integrity

Payroll analytics

Description du poste

We are seeking an experienced Payroll Operations Manager to oversee payroll administration and vendor coordination for a multi-location organization. This individual will help ensure payroll is processed accurately and on time, maintain compliance with applicable regulations, and serve as a key resource for employees and internal stakeholders. The role will also focus on payroll reporting, team support, vendor performance, and continuous process improvement.
Payroll Operations

• Oversee day-to-day payroll activities in partnership with an external payroll service provider.
• Manage payroll schedules, employee changes, deductions, adjustments, and other payroll-related transactions.
• Monitor payroll processing to ensure accuracy, timeliness, and data integrity.
• Investigate and resolve payroll discrepancies, escalating complex issues when necessary.
• Partner with Finance and Accounting to support payroll reconciliations, journal entries, and financial reporting.

We are seeking an experienced Payroll Operations Manager to oversee payroll administration and vendor coordination for a multi-location organization. This individual will help ensure payroll is processed accurately and on time, maintain compliance with applicable regulations, and serve as a key resource for employees and internal stakeholders. The role will also focus on payroll reporting, team support, vendor performance, and continuous process improvement.
Payroll Operations

• Oversee day-to-day payroll activities in partnership with an external payroll service provider.
• Manage payroll schedules, employee changes, deductions, adjustments, and other payroll-related transactions.
• Monitor payroll processing to ensure accuracy, timeliness, and data integrity.
• Investigate and resolve payroll discrepancies, escalating complex issues when necessary.
• Partner with Finance and Accounting to support payroll reconciliations, journal entries, and financial reporting.

Compliance & Reporting

• Ensure payroll processes align with applicable federal, state, and local regulations.
• Coordinate payroll tax reporting, filings, and related compliance activities with external providers.
• Oversee year-end payroll activities, including reconciliations and employee tax reporting.
• Maintain accurate payroll documentation and support internal and external audits.
• Monitor regulatory changes and implement updates to payroll procedures as needed.

Team Leadership & Employee Support

• Provide direction, training, and support to payroll team members.
• Establish consistent procedures and promote accuracy across payroll activities.
• Partner with HR and other departments to address employee payroll questions and resolve discrepancies.
• Develop resources and training materials to support payroll processes and system usage.

Payroll Analytics & Reporting

• Prepare and analyze payroll reports to identify trends, discrepancies, and opportunities for improvement.
• Provide management with meaningful payroll data and insights to support business decisions.
• Monitor payroll accuracy, processing efficiency, and key operational metrics.
• Support reporting needs across Finance, HR, and business operations.

Vendor & Stakeholder Management

• Maintain the relationship with the external payroll provider and monitor service quality.
• Address service issues and identify opportunities to improve vendor performance.
• Participate in vendor reviews, system evaluations, and contract discussions as needed.
• Collaborate with cross-functional teams to maintain accurate employee records and efficient payroll workflows.

Projects & Process Improvement

• Lead or support payroll system enhancements, implementations, integrations, and upgrades.
• Evaluate existing processes and recommend improvements to efficiency, accuracy, and employee experience.
• Coordinate payroll-related initiatives across HR, Finance, Accounting, and operational teams.
• Develop and maintain standardized procedures and controls to support consistent payroll administration.

TalentBridge employees are eligible for many benefit offerings such as medical, dental, vision, life insurance, short term disability, 401(k) and holiday pay!