Payroll Manager

Worldwide Flight Services (WFS); New York (NY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

401k with company match

Travel discounts

Pet insurance

Discount shopping & other perks

Wellness programs

DailyPay access

Job summary

Worldwide Flight Services (WFS) is seeking a Payroll Manager to oversee the payroll staff, ensure accurate and compliant payroll processing, and support teams across New York, Los Angeles, and Dallas markets. The role reports to the Payroll Director and drives best practices in payroll control and reporting.

You will collaborate with Time & Attendance, Finance, Benefits, and HRIS to optimize processes, lead a team of payroll professionals, and support audits and special projects within a

Qualifications

• Bachelor's degree in Accounting, Business Administration, Human Resources, or related field.
• 10+ years of multi-state enterprise payroll experience.
• 5+ years of payroll supervision/management.
• Extensive knowledge of payroll functions, taxes, and internal controls.
• Proficient knowledge of payroll regulations and compliance.
• Familiarity with payroll software/HRIS and timekeeping systems (SAP, ADP, Kronos).

Responsibilities

• Oversee payroll staff and daily workflow of the department.
• Ensure timely, accurate payroll processing and reporting.
• Ensure compliance with federal, state, and local payroll laws and regulations.
• Collaborate with Compensation, Benefits, HRIS, and Finance teams.
• Support payroll audits and coordinate with internal teams to expedite results.
• Maintain SOPs and provide guidance to payroll analysts.

Skills

Multi-location payroll

Team supervision

Analytical & problem-solving

Regulatory compliance

MS Office proficiency

Education

Bachelor's degree in Accounting/Business/Human Resources

Tools

SAP

ADP

Kronos

Job description

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

The Payroll Manager is responsible for overseeing payroll staff. This position is responsible for overseeing and directing payroll procedures, ensuring compliance with federal and state laws and tax obligations. This role will support and supervise the organization’s payroll functions, ensuring pay is processed on time, accurately, and in compliance with government regulations. This position will support teams in multiple locations (NY, CA & Canada) This position reports to the Payroll Director.

Location & Travel

• This position is hybrid and based in Jamaica, New York, requiring regular on-site presence and collaboration with Payroll leadership and team members across multiple U.S. locations.
• Regular travel to Los Angeles, California, is required, as a portion of the Payroll Manager’s direct reports are based in this market. Consistent in-person engagement is essential to effectively lead, support, and develop the team.
• Quarterly travel to Dallas, Texas, is required for leadership meetings, operational alignment, and collaboration with corporate Payroll teams.
• The Payroll Manager will oversee team members across the New York and Los Angeles markets, requiring strong remote leadership capabilities and an active presence across both locations.
• Ability and willingness to travel as required and work effectively across multiple locations and time zones are essential functions of this position.

Responsibilities

• Responsible for ensuring all new payroll staff are trained
• Oversee the daily workflow of the department.
• Maintains and reviews payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions.
• Prepares and maintains accurate records and reports of payroll transactions.
• Ensure compliance with federal, state, and local payroll, wage, and hour laws and best practices.
• Oversee the payroll processing team making critical decisions regarding work processes, service delivery and compliance and under the guidance of the Payroll Director.
• Advice and provide guidance to the team of payroll specialist/analyst and support team in day-to-day tasks.
• Collaborate with Time & Attendance manager and team on payroll processes and initiatives.
• Interprets company policies and government regulations affecting payroll procedures to advise, and ensure proper processes are in place for compliance.
• Supports Payroll Director in payroll closing procedures, providing reporting statistics by company for approval to close.
• Evaluate performance of direct reports, provide feedback to individuals and keep Payroll Director updated.
• Identifies and recommends updates to payroll processing software, systems, and procedures.
• Works closely with Compensation, Benefits, HRIS, Field HR, Finance and the Operation teams.
• Supports Payroll Director in documenting and maintaining standard operating procedures (SOP).
• Provide updates to Payroll Director on payroll department issues and initiatives.
• Support all payroll audits and coordinate with other internal teams to expediate results.
• Works on special projects as assigned.
• Performs other duties as assigned
• Bachelor's degree in Accounting, Business Administration, Human Resources, or related field required.
• 10 or more years' experience in multi-state enterprise level payroll experience required
• 5+ years of payroll experience supervising and managing a team.
• Extensive knowledge of payroll functions including preparation, balancing, internal control, and payroll taxes.
• Proficient knowledge of payroll regulations and compliance.
• Familiarity with payroll software/HRIS and timekeeping systems (SAP, ADP, Kronos)

Preferred Skills

• Strong analytical and problem-solving skills
• Ability to show discretion with confidential information
• Strong supervisory and leadership skills
• Proficient with Microsoft Office Suite or related software
• Proficient with payroll software.

Physical Requirements/Working Conditions

• Ability to perform the essential functions of the position in office and business environments, with or without reasonable accommodation.
• Ability to regularly use standard office technology, including computers, phones, and virtual collaboration platforms.
• Ability to remain in a stationary position for extended periods while performing computer-based and administrative work.
• Ability to move throughout office and business environments as necessary to perform the essential functions of the position.
• Ability to communicate effectively, both verbally and in writing, with individuals and groups in virtual and in-person environments.
• Ability to travel regularly to support Payroll operations and team members, primarily in Jamaica, New York, and Los Angeles, California, with additional travel based on business needs.
• Ability to work effectively across multiple locations and time zones in support of a geographically distributed Payroll team.
• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered with company match!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.