Administrative / Payroll Assistant - JFK Express

Worldwide Flight Services (WFS); New York (NY); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

DailyPay

Awardco rewards

Medical options

Travel discounts

Wellness program

401k

Job summary

Worldwide Flight Services is seeking a detail-oriented Administrative Assistant to support our ground handling and passenger services office. The role involves managing daily administrative tasks, coordinating office activities, and ensuring smooth communication between internal teams and external clients.

Responsibilities include answering calls, scheduling travel, maintaining records, assisting with reports and expenses, handling security badging, payroll time tracking, and supporting

Qualifications

• Proficiency in MS Office (Excel, PowerPoint).
• Strong organizational and time management skills.
• Excellent communication and problem-solving abilities.
• Knowledge of office management systems, payroll, and security badging procedures.
• High school diploma required; additional administrative qualifications are a plus.

Responsibilities

• Answer and direct phone calls, emails, and correspondence.
• Organize and schedule appointments, meetings, and travel arrangements.
• Maintain office records, policies, and procedures.
• Assist in preparing reports and reconciling expenses.
• Manage airport security badging processes for employees.
• Oversee time and attendance tracking and assist with payroll processing.
• Order and manage office supplies.
• Provide support to visitors and act as a point of contact for clients.

Skills

Strong organizational skills

Excellent communication

Time management

Education

High school diploma

Tools

MS Office

Payroll software

Timekeeping software

Job description

Take a Huge step in your career and join Worldwide Flight Services. WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world-class service. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development. We are passionate, capable, and always willing to explore new opportunities presented by customers all over the world.

Compensation Data

Pay Rate: $22-23/hour, based on experience + $5.92 HTA

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

We are seeking a detail-oriented and organized Administrative Assistant to support our ground handling and passenger services office. This role involves managing daily administrative tasks, coordinating office activities, and ensuring smooth communication between internal teams and external clients.

Responsibilities

• Answer and direct phone calls, emails, and correspondence.
• Organize and schedule appointments, meetings, and travel arrangements.
• Maintain office records, policies, and procedures.
• Assist in preparing reports and reconciling expenses.
• Manage airport security badging processes for employees.
• Oversee time and attendance tracking and assist with payroll processing.
• Order and manage office supplies.
• Provide support to visitors and act as a point of contact for clients.

Minimum Requirements

• Proficiency in MS Office (Excel, PowerPoint).
• Strong organizational and time management skills.
• Excellent communication and problem-solving abilities.
• Knowledge of office management systems, payroll, and security badging procedures.
• High school diploma required; additional administrative qualifications are a plus.

Preferred Skills

• Experience in the aviation or transportation industry.
• Familiarity with payroll and timekeeping software.
• Ability to handle confidential information with discretion.
• Strong attention to detail and accuracy.
• Customer service experience in a fast-paced environment.

Physical Requirements/Working Conditions

• Remain in a stationary position 50% of the time.
• Occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer.
• Walk short distances.
• Reach above and/or below shoulder.
• Handle/grasp documents or office equipment.
• Sit and/or stand for short or extended periods of time.
• Lift/carry/move objects, files and documents up to 10 pounds.
• Work in an office environment using standard office equipment.
• Talk, listen, and speak clearly on telephone.Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.

Perks & Benefits

• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.