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ESHYFT is seeking a Payroll and Workforce Operations Manager to oversee high-volume payroll for ~4,500 clinicians and staff in Howell, NJ. You will own end-to-end W-2 payroll, 1099s, timekeeping, funding, and close reporting to Accounting, ensuring accuracy, compliance, and timely cycles.
This role leads onshore/offshore teams, drives process automation, maintains SLAs, and partners with Finance to optimize cash flow and risk management while supporting audits and regulatory inquiries.
The Payroll and Workforce Operations Manager leads ESHYFT’s high-volume payroll, clinician-payment, timekeeping, and workforce-operations function supporting approximately 4,000 independent-contractor clinicians and 500 W-2 clinicians. This role is accountable for accurate and timely execution, funding readiness, exception resolution, operational compliance, team performance, and a complete cycle-close handoff to Accounting.
Our office is located in Howell, NJ, approximately 70 miles south of NYC and 60 miles east of Philadelphia.
Payroll & 1099 Operations: Lead end-to-end multi-state W-2 payroll and 1099 contractor payments, managing master calendars, funding deadlines, cutoffs, pre-payroll input controls, Instant Pay, and settlement closeouts.
Timekeeping & Exception Management: Own queues and resolution protocols for missed punches, disputed timecards, pay discrepancies, unapproved rates, and billing-related payroll exceptions to preserve audit trails.
Funding & Controls: Forecast daily and weekly payroll funding, monitor processor balances, maintain segregation of duties for banking transactions, and immediately expedite cash shortfalls or anomalies.
Accounting Close & Reporting: Deliver complete cycle-close packages—including registers, funding approvals, settlement support, and exception logs—to Accounting within three business days.
Compliance & Audit: Ensure operational compliance with wage-and-hour laws, tax withholdings, garnishments, state programs, disability, workers' comp, and year-end reporting while supporting audits and regulatory inquiries
Cross-Functional & Backup Coverage: Partner across Billing and Finance to streamline operations, maintaining documented continuity, and provide designated backup support for credit/collections.
Systems & Process Automation: Own functional requirements, UAT, and adoption for payroll, ERP, and payment platforms, collaborating with Tech/Data teams to automate workflows and reduce manual adjustments.
Team Leadership & Operating Discipline: Lead onshore and offshore teams with SOPs, daily expectations, service level agreements (SLAs), quality reviews, cross-training, and continuous performance coaching.
Risk Management & Reporting: Monitor operational metrics via dashboards/Excel, conduct post-incident/vendor reviews, and provide the CFO with early warnings on material risk, potential fraud, or funding threats.
$100-130k commensurate with experience