Payroll Inquiries & HR Data Support (Hybrid)

intellipro; Tampa (FL); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Hybrid work model

In-office 3 days/week

Job summary

IntelliPro is seeking an HR Assistant in Tampa for a 3-month assignment with potential extension. The role is hybrid (3 days in office) and pays $22.93/hr on W2. You will document employee data changes, support payroll inquiries, and handle customer-service level HR tasks with attention to detail.

Ideal candidates have a Bachelor's degree (AA acceptable) and some ServiceNow/Outlook/Excel experience. Prior call-center exposure and Spanish skills are a plus.

Qualifications

• Bachelor's Degree required; AA acceptable.
• Strong customer service experience and data accuracy.
• Experience with payroll inquiries and timekeeping concepts.
• ServiceNow case management experience preferred; knowledge of MS Office tools.

Responsibilities

• Provide admin support by documenting employee data changes, performance reports and communications.
• HR contact center support: answer inbound calls, create cases, payroll inquiry support, and other duties.
• Act as a high-caliber customer service representative focused on data accuracy and issue resolution.
• Support tuition reimbursement processing, employee verifications, policy questions, and compliance acknowledgments.

Skills

Customer service

Attention to detail

Data accuracy

Payroll inquiry knowledge

Phone support

Timekeeping awareness

Education

Bachelor's Degree

AA acceptable

Tools

ServiceNow

Outlook

Teams

Excel

Job description

IntelliPro is seeking an HR Assistant in Tampa for a 3-month assignment with potential extension. The role is hybrid (3 days in office) and pays $22.93/hr on W2. You will document employee data changes, support payroll inquiries, and handle customer-service level HR tasks with attention to detail.

Ideal candidates have a Bachelor's degree (AA acceptable) and some ServiceNow/Outlook/Excel experience. Prior call-center exposure and Spanish skills are a plus.