Payroll Implementation Pro: Client Onboarding & Success

apply; Norfolk (VA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Culture of inclusion

Training & development

Competitive benefits

Work-life balance

Volunteer time off

Job summary

ADP is seeking a Payroll Implementation Consultant in the Norfolk, VA area. You onboard new payroll clients, helping them become proficient with our products and services while ensuring smooth deployments.

You will lead with analytic and project management skills, collaborate with cross-functional teams, and maintain client satisfaction through timely, accurate configuration and support. This role offers award-winning training and opportunity for career growth.

Qualifications

• 3+ years of experience in a B2B client service/interface or systems integration environment.
• High school diploma or equivalent in education and experience.

Responsibilities

• Implement ADP's payroll solutions and enable clients to use products effectively.
• Serve as the subject matter expert to lead project workflow and optimize configurations.
• Ensure client satisfaction and retention with timely solution delivery.
• Resolve issues with initiative and attention to detail for accurate client setup.
• Collaborate with sales, customer service, and client teams; coach and mentor others when needed.

Skills

Client service

B2B environment

Project coordination

Communication

Education

HS Diploma

Job description

ADP is seeking a Payroll Implementation Consultant in the Norfolk, VA area. You onboard new payroll clients, helping them become proficient with our products and services while ensuring smooth deployments.

You will lead with analytic and project management skills, collaborate with cross-functional teams, and maintain client satisfaction through timely, accurate configuration and support. This role offers award-winning training and opportunity for career growth.