Payroll Solutions Implementer – Onboard & Optimize

ADP, Inc.; Norfolk (VA); On-site; USD 62,783,000 - 117,143,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement matching

Wellness program

Job summary

ADP, Inc. in Norfolk, VA is seeking a Payroll Implementation Consultant to onboard new payroll clients and ensure they can use our products confidently.

You will combine your analytic and project management skills to lead client projects and deliver a seamless implementation experience with our training and service guidelines. The role offers a collaborative, inclusive environment with growth opportunities.

Qualifications

• 3+ years in a B2B client service or systems integration environment.
• High school diploma or equivalent.

Responsibilities

• Implement ADP's payroll solutions.
• Serve as the subject matter expert for project teams.
• Ensure client satisfaction and retention within defined timelines.
• Resolve issues with minimal direction and ensure accuracy of client setup.
• Collaborate with client teams and internal ADP groups; may mentor junior staff.

Skills

B2B client service

Project management

Team collaboration

Education

High school diploma or equivalent

Job description

ADP, Inc. in Norfolk, VA is seeking a Payroll Implementation Consultant to onboard new payroll clients and ensure they can use our products confidently.

You will combine your analytic and project management skills to lead client projects and deliver a seamless implementation experience with our training and service guidelines. The role offers a collaborative, inclusive environment with growth opportunities.