Payroll Coordinator

Radisson-Hotel-Group; Kalamazoo (MI); On-site; USD 45,000 - 60,000; Full time

Job summary

Radisson-Hotel-Group is seeking a Payroll Coordinator to support bi-weekly payroll processing across its hospitality portfolio, including properties in Kalamazoo. The role focuses on data accuracy, employee inquiries, and compliance while partnering with HR and Finance to ensure timely, correct pay.

The position requires 2+ years in payroll or related admin work, with strong Excel and HRIS skills, and a customer-service oriented mindset in a fast-paced setting.

Qualifications

• Associate degree or higher preferred in a related field.
• 2+ years of payroll or related administrative experience.
• Experience in multi-location or hospitality payroll preferred.

Responsibilities

• Process bi-weekly payrolls across units and employee groups.
• Review time records and pay-related transactions for accuracy.
• Handle payroll changes: hires, transfers, promotions, deductions, terminations.
• Assist with year-end tasks including W-2 preparation.
• Serve as a primary point of contact for employee payroll questions.

Skills

Payroll knowledge

Attention to detail

Time management

Customer service

Education

Associate's degree in Accounting/Finance/Business Administration/HR

Tools

Microsoft Excel

Microsoft Office

Workday

HRIS

Timekeeping systems

Job description

Job DescriptionThe Payroll Coordinator supports the day-to-day payroll administration and processing functions for the organization across its hospitality portfolio, including the Radisson Plaza Hotel, Wings Event Center, Kalamazoo Country Club, and future business operations. This role is responsible for ensuring payroll data accuracy, supporting employee payroll inquiries, maintaining payroll records, and assisting with payroll compliance activities.The Payroll Coordinator serves as a key partner to Human Resources, Finance, and operational leaders by helping ensure employees are paid accurately and on time while supporting payroll processes that can scale with the organization’s continued growth.Key Responsibilities:Payroll Processing & AdministrationAssist with the preparation, review, and processing of bi-weekly payrolls across multiple business units and employee groups.Review employee time records, schedules, and pay-related transactions for accuracy and completeness.Process payroll changes including new hires, transfers, promotions, pay rate adjustments, deductions, and terminations.Monitor and follow up on missing timecards, approvals, and payroll discrepancies.Assist with payroll audits and validation procedures to ensure accurate payroll processing.Support year-end payroll activities including W-2 preparation and distribution.Employee SupportServe as a primary point of contact for employee payroll questions and concerns.Research and resolve payroll discrepancies, timekeeping issues, and pay-related inquiries.Provide exceptional customer service while maintaining confidentiality and professionalism.Assist employees with understanding payroll processes, deductions, direct deposit changes, and tax withholding updates.Timekeeping & Workforce Management SupportMonitor timekeeping system activity and assist managers with timecard corrections and approvals.Ensure compliance with organizational policies regarding attendance, overtime, and payroll practices.Review exception reports and identify opportunities to improve timekeeping accuracy.Partner with department leaders to support payroll readiness and processing timelines.Payroll Compliance & Record KeepingMaintain payroll records and documentation in accordance with federal, state, and local regulations in addition to the HRIS and timekeeping systems.Support payroll compliance efforts including wage and hour regulations, garnishments, tax reporting, and audits.Assist with payroll reconciliations and reporting activities.Ensure confidentiality and security of employee payroll information.Support ongoing payroll system maintenance and process improvement initiatives.Assist with testing system updates, enhancements, and payroll-related technology implementations.Identify opportunities to improve payroll efficiency, accuracy, and employee experience.Qualifications:Associate's degree in Accounting, Finance, Business Administration, Human Resources, or a related field preferred.2+ years of payroll, accounting, human resources, or related administrative experience preferred.Experience supporting payroll processing in a multi-location or hospitality environment preferred.Knowledge of payroll principles, wage and hour regulations, and payroll compliance requirements.Experience with payroll, HRIS, and timekeeping systems preferred.Experience with Workday a plus.Proficiency in Microsoft Excel and Microsoft Office applications.Strong attention to detail and commitment to accuracy.Excellent organizational, problem-solving, and time management skills.Strong customer service and communication skills.Ability to manage multiple priorities and maintain confidentiality in a fast-paced environment.Reports To:Senior Payroll Manager