Payroll Coordinator

BENCHMARK; Philadelphia (Philadelphia County); On-site; USD 60,000 - 75,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Paymaster to manage payroll for hotel staff, ensuring accuracy and compliance with federal, state, and local laws. You will process bi-weekly payroll for hourly, tipped, salaried, and seasonal employees and review timekeeping records for accuracy.

The role requires strong knowledge of wage and hour laws, proficient with HRIS systems (ADP, Paycom, UKG/Kronos, Paylocity), and excellent attention to detail.

Qualifications

• High school diploma or equivalent required.
• 2+ years of payroll processing experience, preferably in hospitality.
• Knowledge of federal and state wage and hour laws, including tip credit.
• Proficiency with payroll/HRIS systems (ADP, Paycom, UKG/Kronos, Paylocity).
• Strong Excel skills and general computer proficiency.
• High attention to detail and strong organizational skills.
• Ability to handle confidential information with discretion.

Responsibilities

• Process bi‑weekly payroll for all hotel staff, including hourly, tipped, salaried, and seasonal employees.
• Review and verify timekeeping records from the time and attendance system, ensuring accuracy of hours worked, overtime, tips, and gratuities.
• Ensure compliance with wage and hour laws, including minimum wage, tip credit regulations, and overtime rules specific to the hospitality industry.
• Calculate and process tip pooling, service charges, and gratuity distributions in accordance with property policy and legal requirements.
• Reconcile payroll reports and resolve discrepancies with department managers and HR.
• Prepare and distribute payroll reports for management, including labor cost analysis by department.
• Respond to employee inquiries regarding pay, deductions, and timekeeping issues.
• Maintain accurate and confidential payroll records in compliance with company retention policies.
• Assist with year‑end payroll processes, including W‑2 preparation and audits.
• Stay current on changes to payroll tax laws and hospitality‑specific wage regulations.
• Support internal and external audits related to payroll and labor costs.

Skills

Payroll accuracy

Wage and hour knowledge

HRIS proficiency

Excel proficiency

Discretion with confidential info

Education

Accounting/Finance/HR degree

Tools

ADP

Paycom

UKG/Kronos

Paylocity

Job description

Role Overview

The Paymaster is responsible for the accurate and timely processing of payroll for all hotel employees, ensuring compliance with federal, state, and local labor laws as well as company policies.

Key Responsibilities

• Process bi‑weekly payroll for all hotel staff, including hourly, tipped, salaried, and seasonal employees.
• Review and verify timekeeping records from the time and attendance system, ensuring accuracy of hours worked, overtime, tips, and gratuities.
• Ensure compliance with wage and hour laws, including minimum wage, tip credit regulations, and overtime rules specific to the hospitality industry.
• Calculate and process tip pooling, service charges, and gratuity distributions in accordance with property policy and legal requirements.
• Reconcile payroll reports and resolve discrepancies with department managers and HR.
• Prepare and distribute payroll reports for management, including labor cost analysis by department.
• Respond to employee inquiries regarding pay, deductions, and timekeeping issues.
• Maintain accurate and confidential payroll records in compliance with company retention policies.
• Assist with year‑end payroll processes, including W‑2 preparation and audits.
• Stay current on changes to payroll tax laws and hospitality‑specific wage regulations.
• Support internal and external audits related to payroll and labor costs.

Qualifications

• High school diploma or equivalent required.
• 2+ years of payroll processing experience, preferably in hospitality, hotel, or a multi‑location environment.
• Working knowledge of federal and state wage and hour laws, including tip credit and service charge regulations.
• Proficiency with payroll/HRIS systems (e.g., ADP, Paycom, UKG/Kronos, Paylocity).
• Strong Excel skills and general computer proficiency.
• High attention to detail and strong organizational skills.
• Ability to handle confidential information with discretion.

Preferred:

• Associate's or Bachelor's degree in Accounting, Finance, Human Resources, or related field.
• Experience with hotel‑specific systems (e.g., time and attendance integrated with PMS).
• Experience in a union or multi‑property environment.

Core Competencies

• Accuracy and attention to detail.
• Time management and ability to meet strict deadlines.
• Strong verbal and written communication.
• Problem‑solving and discrepancy resolution.
• Customer service orientation (internal employee support).
• Discretion and confidentiality.

Compensation

$0 - $0

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.