Payroll Associate

Actalent; Troy (MI); Hybrid; USD 41,000 - 50,000; Full time

Job summary

Actalent in Troy, MI is seeking a Payroll Associate for our hybrid role. The job offers full-time hours, 8:00 AM–5:00 PM, Monday–Friday, with 4 days in-office and 1 day remote.

The Payroll/Services Support Associate will handle weekly payroll processing, respond to employee inquiries, and ensure payroll accuracy across clients and consultants, following company policies and PeopleSoft procedures. This role emphasizes accuracy, strong communication, and problem-solving, with ownership of payroll

Qualifications

• Bachelor's Degree in Business or HR (Preferred).
• 2-4 years of client service experience (Required).
• Ability to identify issues with limited information.
• Strong prioritization, organization and problem-solving skills.
• Excellent communication and follow-up.
• Experience supporting remote teams preferred.
• Professionalism and ownership of responsibilities.

Responsibilities

• Process candidate files and pre-start documents.
• Oversee timecard collection; obtain manager approvals; coordinate with internal partners and consultants.
• Review payroll and expenses for accuracy.
• Resolve payroll and invoicing issues, including adjustments and invoice discrepancies.
• Enter starts/finishes/updates in PeopleSoft accurately.
• Serve as primary benefits contact (medical, 401K, tuition reimbursement).
• Perform offboarding in line with HR policy.
• Update employee information in PeopleSoft.
• Process personnel changes, promotions and terminations with partners; update systems.
• Maintain relationships with internal and external stakeholders to support goals.

Skills

Client service

Effective communication

Problem solving

Time management

Education

Bachelor's Degree in Business or HR

Job description

Actalent Corporate has an immediate opening for a Payroll Associate at our Troy, MI office!

Schedule:

• Internal | Permanent
• Full Time | Monday - Friday | 8:00 AM - 5:00 PM
• Hybrid | 4 days in-office, 1 day remote
• Hourly Rate: $21.63 per hr ($45,000 annually)
• Bonus Potential: $333 monthly (up to $4,000 annually)

Job Summary

The Payroll / Services Support Associate is instrumental in providing error-free payroll and support to our varied clients, which includes consultants, colleagues, field offices, and program offices. This position entails overseeing the verification, monitoring, and processing of weekly payroll, addressing employee inquiries related to payroll, benefits, and other general questions, and ensuring adherence with company policies and procedures.

Key Responsibilities

• Candidate process and pre-start documents
• Oversee timecard collection, secure manager approvals, and facilitate communication with internal
• partners and consultants.
• Review and verify payroll and expenses for accuracy.
• Resolve payroll and invoicing issues including adjustments, check requests, and invoice discrepancies.
• Ensure the accurate and timely entry of starts, finishes, and updates in PeopleSoft.
• Act as the primary contact for all employee benefits inquiries and education, including medical, 401K, and tuition reimbursement.
• Conduct offboarding in accordance with company policy and in partnership with Human Resources.
• Update employee information accurately in PeopleSoft.
• Execute personnel changes, promotions, and terminations by communicating with appropriate partners and update systems as required.
• Maintain relationships with internal and external stakeholders to support organizational goals and promote collaboration.

Qualifications

• Bachelor's Degree in Business or HR (Preferred)
• 2-4 years of client service experience (Required)
• Skill in identifying issues with limited information
• Strong prioritization, organization, and problem- solving skills
• Effective communication and follow-up
• Preferred experience supporting remote teams
• Composure and professionalism in all situations
• Proven ability to take ownership of responsibilities and deliver results