Payroll Advisor I - Client Success & Compliance (PEO)

ADP; El Paso (TX); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Best-in-class benefits from Day 1

Volunteer time off

Job summary

ADP is hiring a Payroll Business Partner I. The role serves as a trusted payroll advisor for ADP's PEO solutions, providing first-line support and ensuring clients stay compliant with payroll laws.

The position emphasizes client relationships, problem solving, and the ability to work in a metrics-driven, customer-focused environment. The ideal candidate brings 0-1 year of client/service experience and can handle peak-season overtime.

Qualifications

• 0-1 year of client and/or service experience.
• Overtime hours during peak seasons.
• College degree not required; military experience valued.

Responsibilities

• Be a Trusted Advisor and Problem Solver, using expertise to resolve client issues.
• Build relationships with clients via phone, email, and chat, upholding integrity.
• Educate clients on ADP products and provide recommendations for best practices.
• Organize a high-volume inbound-call workflow with daily schedules.

Skills

Customer service

Job description

ADP is hiring a Payroll Business Partner I. The role serves as a trusted payroll advisor for ADP's PEO solutions, providing first-line support and ensuring clients stay compliant with payroll laws.

The position emphasizes client relationships, problem solving, and the ability to work in a metrics-driven, customer-focused environment. The ideal candidate brings 0-1 year of client/service experience and can handle peak-season overtime.