Payor Relations Workflow Specialist

BD; United States; On-site; USD 60,000 - 95,000; Full time

Job summary

BD is seeking a Payor Relations Administrator in the United States to manage contracting, licensure, credentialing, and policy research workflows. You will monitor shared inboxes, assign work, track progress, and ensure SLAs are met while maintaining accuracy and proper documentation.

Ideal candidates have a High School Diploma or GED and 4–6 years in healthcare payor relations or related admin roles. This on-site role emphasizes collaboration, attention to detail, and prioritization in a

Qualifications

• High School Diploma or GED with 4–6 years in healthcare payor relations or related admin work.

Responsibilities

• Monitor shared inboxes, work queues, and tracking tools for contracting, licensure, credentialing, payor portal administration, and policy research requests.
• Assign and distribute work to team members based on type, urgency, deadlines, and capacity.
• Track work in progress and completed work across Payor Relations to ensure SLAs and due dates are met.
• Review completed contracting, licensure, credentialing, portal updates, and policy outputs for accuracy and completeness.
• Validate documentation and evidence before submission or distribution.
• Identify errors and return items for correction prior to submission.
• Maintain backlog visibility and escalate risks or delays to leadership.
• Coordinate workflow handoffs between functions to prevent bottlenecks.
• Ensure consistent use of logs and status updates across Payor Relations workstreams.
• Provide routine status updates to leadership on workload and deadlines.

Skills

Language skills

Math skills

Reasoning

Computer skills

Telecommunications

Attention to detail

Education

High School Diploma or GED

4–6 years healthcare payor relations or related admin

Tools

Microsoft Office

Access

Database software

Job description

BD is seeking a Payor Relations Administrator in the United States to manage contracting, licensure, credentialing, and policy research workflows. You will monitor shared inboxes, assign work, track progress, and ensure SLAs are met while maintaining accuracy and proper documentation.

Ideal candidates have a High School Diploma or GED and 4–6 years in healthcare payor relations or related admin roles. This on-site role emphasizes collaboration, attention to detail, and prioritization in a