Supervisor, Payer Relations

The Ohio State University Wexner Medical Center; Columbus (OH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Retirement plan options

Health insurance

Paid vacation and sick leave

Job summary

The Ohio State University Wexner Medical Center in Columbus, OH, seeks a Supervisor, Payer Relations to oversee staff and payer-facing projects, guiding strategy and execution. The role leads escalated payer discussions with executives, monitors payer performance and policy changes, and ensures contracts align with daily revenue cycle workflows.

Candidates should have a Bachelor's degree and at least 6 years in payer relations or healthcare operations, with 3+ years of supervisory experience and

Qualifications

• Bachelor's degree in a related field is required.
• 6 years of relevant experience; 8–12 years preferred.
• 3+ years in payer relations, managed care, revenue cycle, or healthcare operations.
• Supervisory experience preferred.
• Strong understanding of managed care payers and reimbursement structures.

Responsibilities

• Oversee staff and payer-facing projects simultaneously.
• Lead escalated payer discussions with executive-level issue resolution.
• Monitor payer performance, policy changes, and operational impacts.
• Support contract interpretation and alignment with operational workflows.
• Drive process improvements across revenue cycle and operations.

Skills

Payer relations

Revenue cycle

Leadership

Project management

Communication

Education

Bachelor's Degree in Business Administration, Marketing, or Healthcare

Tools

EPIC

Job description

Current Employees and Students: Please log in to Workday to use the internal job search and application process. With guidance from the Chief Managed Care Officer, the Supervisor, Payer Relations is responsible for staff oversight, payer relationship management, and execution of payer strategies. The role requires expertise in payer operations, reimbursement methodologies, and revenue cycle workflows, along with strong leadership and relationship-building capabilities.

Core Functions Include

• Managing staff and individual payer-facing projects simultaneously.
• Leading escalated payer discussions and executive-level issue resolution.
• Monitoring payer performance, policy changes, and operational impacts.
• Supporting contract interpretation and alignment with operational workflows.
• Driving process improvement across revenue cycle and operational departments.

Minimum Requirements

• Bachelor's Degree in Business Administration, Marketing, or Healthcare.
• 6 years of relevant experience required. 8-12 years of relevant experience preferred.
• 3 or more years of experience specifically in payer relations, managed care, revenue cycle, or healthcare operations.
• Prior supervisory or team leadership experience preferred.
• Strong understanding of managed care payers (commercial and governmental) and reimbursement structures.
• Must be able to plan, manage and establish expertise in all areas covered by the above responsibilities.
• Must have developed delegation skills and be able to present oral and written reports to all management levels.
• Medical claims experience, preferably with EPIC.

Our Comprehensive Employee Benefits Include

• An array of retirement plan options, each with a generous employer contribution.
• Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
• Paid vacation and sick leave, including short and long-term disability and paid parental leave.
• Get the most out of the Public Service Loan Forgiveness program.
• And much more!

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.