Payments Solutions Engineer

Ingenico Group; Alpharetta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Ingenico Group in Alpharetta seeks a Solutions Engineer to support pre- and post-sales and integration needs. The role acts as the technical liaison between customers and internal teams, gathering requirements to implement Ingenico products and services, and delivering guidance and training on the full suite of solutions.

You will work independently at customer locations, provide demonstrations, and collaborate with product management, marketing, sales, service, QA, and software development to

Qualifications

• Experience in coordinating pre- and post-sales activities.
• Ability to translate customer requirements into technical specifications.
• Strong communication and presentation skills.

Responsibilities

• Manage Android global API solution.
• Primary interface for ISV Android Product Integration.
• Implementation and support of Ingenico Hardware & Software payment solutions.
• Work with 3rd party financial solution providers to resolve technical integration issues.
• Provide product training to customers and partners.
• Analyze customer requirements and recommend best practices & solutions.
• Provide sales support to account executives in presentations and demonstrations.
• Support existing client base in problem determination, resolution, and product upgrade.
• Participate in sales meetings and industry-related events.
• Recommend product enhancements and provide customer feedback to product management.
• Aid in testing and piloting of new hardware and software.
• Collaborate with QA & software engineering on problem recreation and resolution.
• Provide input to software development to accelerate evolution of Ingenico multilane integration kits.

Skills

Project management

Leadership

Time management

Cross-functional collaboration

Tools

Android

Java

C#

MS Office

Job description

Ingenico Group in Alpharetta seeks a Solutions Engineer to support pre- and post-sales and integration needs. The role acts as the technical liaison between customers and internal teams, gathering requirements to implement Ingenico products and services, and delivering guidance and training on the full suite of solutions.

You will work independently at customer locations, provide demonstrations, and collaborate with product management, marketing, sales, service, QA, and software development to