Payments Research & Reconciliation Specialist

Marriott Ownership Resorts, Inc.; Lakeland (FL); Sur place; USD 50 000 - 65 000; Plein temps

Résumé du poste

Marriott Vacations Worldwide is seeking a Specialist Financial Services Research to research payments, postings, and reconciliations across multiple currencies. You will validate cash flow, audit systems, and maintain accurate financial records to support month-end closes.

The role emphasizes data analysis, cross-functional collaboration, and adherence to regulatory standards, with a focus on accuracy and customer service for owners and internal clients.

Qualifications

• High school diploma or equivalent required; additional education in finance or accounting is a plus.
• Minimum of 2-3 years of professional experience in accounting, audit, or financial services preferred.
• Knowledge of financial regulations and payment systems.
• Proficiency in data analysis tools and financial software.
• No supervisory experience is required.

Responsabilités

• Research a high volume of payments including credit card, ACH, wire transfers and other payment methods among multiple currencies and regions.
• Respond to and resolve questions, issues, or disputes from owners and internal clients to ensure proper allocation of funds to various accounts in a timely manner.
• Identify inefficiencies and areas for improvement in payment procedures.
• Prepare detailed reports and present findings to senior management.
• Develop and propose strategies to enhance payment accuracy and efficiency.
• Collaborate with cross-functional teams to implement payment solutions.
• Ensure compliance with financial regulations and industry standards.
• Verify and reconcile payment information, ensuring accuracy and completeness.
• Address and resolve payment discrepancies and issues promptly.
• Maintain and update payment records and documentation.
• Collaborate with the finance team to improve payment processes and systems.
• Provide exceptional customer service to clients and stakeholders.
• Monitor and respond to inbound and outbound communications in a timely manner.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Maintain knowledge of various systems to complete daily tasks.
• Check figures, postings, systems, and documents for correct entry, mathematical accuracy, and proper codes.
• Access financial information within various systems to answer general questions about payment allocation.
• Control and secure cash and cash equivalents for property according to cash handling policy and procedures.
• Communicate with teammates and management team using clear, appropriate, and professional language to effectively exchange information.
• Partner with and assist others to promote an environment of teamwork and achieve common goals.
• Develop and maintain positive and productive working relationships with other employees and departments.
• Support all co‑workers and treat them with dignity and respect.
• Prepare and review written documents (e.g., daily logs, business letters, reporting, SOP’s, and Procedures), including proofreading and editing written information to maintain accuracy and completeness.
• Complete attainable yearly goals.
• Participate in cross training and company/department trainings.
• Complete period-end and month-end closing procedures and reports as specified.

Connaissances

Communication

Critical thinking

Teamwork

Microsoft Office

Attention to detail

Confidentiality

Formation

High school diploma or equivalent

Finance or accounting education (plus)

Outils

Microsoft Excel

Financial software

Description du poste

Marriott Vacations Worldwide is seeking a Specialist Financial Services Research to research payments, postings, and reconciliations across multiple currencies. You will validate cash flow, audit systems, and maintain accurate financial records to support month-end closes.

The role emphasizes data analysis, cross-functional collaboration, and adherence to regulatory standards, with a focus on accuracy and customer service for owners and internal clients.