Payments Reconciliation Analyst I

PPLSI; Ada (OK); On-site; USD 38,000 - 48,000; Full time

Job summary

PPLSI in Ada, Oklahoma is seeking a Business Solutions Reconciliation Consultant I to support payment reconciliation for group accounts and ensure members retain their benefits.

Under supervision, you will manage payments in SystemI, address discrepancies, respond to inquiries, and collaborate with internal and external contacts while meeting deadlines. This full-time role requires a high school diploma, 0-1+ years of customer service, and strong Excel/Word/PowerPoint skills.

Responsibilities

• Record and manage group payments received from CM Client in SystemI
• Redirect payments with discrepancies in CM Client to the appropriate basket for resolution
• Examine return checks received from accounting, scanning them into CM Client
• Enter and manage Backout/Apply and Suspense Form details from CM Client into SystemI
• Handle the processing of Government Allotments from OnDemand, accurately incorporating them into SystemI
• Input and manage Group Remittance Payments from CM Client into SystemI
• Handle incoming calls and emails, as well as initiate outbound calls and emails to assist group account holders and associates with inquiries about unbalanced payments.
• Assess, structure, and share group payroll documents received from group account holders or associates to reconcile payments.
• Other duties as assigned by leadership

Job description

PPLSI in Ada, Oklahoma is seeking a Business Solutions Reconciliation Consultant I to support payment reconciliation for group accounts and ensure members retain their benefits.

Under supervision, you will manage payments in SystemI, address discrepancies, respond to inquiries, and collaborate with internal and external contacts while meeting deadlines. This full-time role requires a high school diploma, 0-1+ years of customer service, and strong Excel/Word/PowerPoint skills.