Payments Performance Leader — SEA & China

Stripe, Inc.; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

Stripe is seeking a Manager to lead a team of Payments Performance Strategists covering Southeast Asia and China. You will work with Sales and Customer Success to differentiate Stripe and drive deals, ensuring customers succeed on Stripe.

You will shape the regional strategy, mentor the team, and build relationships with regional and global leadership while engaging with executives and clients to accelerate adoption of Stripe's payments software.

Qualifications

• 10+ years of experience in Business Analytics, Business Operations, Finance & Strategy, Technical Account Management or Payment Strategy, with 3–5 years in people management.
• Excellent written and verbal communication in English and Mandarin as work focuses on Southeast Asia and China.
• Proven ability to build collaborative relationships with business partners.
• Ability to thrive in ambiguity and a fast-moving environment.
• Self-starter with energy, enthusiasm, and passion for making customers successful.
• Strong analytical and project management skills.
• Clear and personable communicator of technical concepts to both technical and non-technical audiences.
• Proven ability to lead cross-functional teams and drive strategic initiatives.

Responsibilities

• Build and lead a team of Payment Performance Strategists across Southeast Asia and China.
• Develop the long-term vision and strategy for the team and scale day-to-day operations.
• Coach and mentor the team in developing regional narrative and consultative approach.
• Cultivate relationships with regional and global leadership to maximize value for Stripe and its users.
• Work cross-functionally within Stripe to provide expertise on major strategic initiatives.
• Engage directly with leadership teams of strategic users as an executive sponsor or via executive briefings.
• Improve Stripe’s payments products through collaboration with product and R&D teams.
• Increase user acquisition and retention through direct engagement, workshops, and trainings.
• Accelerate adoption of payments software by advising on product development and GTM strategy; join calls.
• Elevate Stripe’s reputation within the payments community by engaging with users and analysts.

Skills

Team leadership

People management

Business analytics

Finance & strategy

Payment strategy

Cross-functional collaboration

English and Mandarin communication

Strategic advisory

Executive stakeholder engagement

Project management

Tools

SQL

Dashboard building

Modeling

Reporting

AI tools

Job description

Stripe is seeking a Manager to lead a team of Payments Performance Strategists covering Southeast Asia and China. You will work with Sales and Customer Success to differentiate Stripe and drive deals, ensuring customers succeed on Stripe.

You will shape the regional strategy, mentor the team, and build relationships with regional and global leadership while engaging with executives and clients to accelerate adoption of Stripe's payments software.