Payments Optimization Strategist — Remote

Stripe; Atlanta (GA); Hybrid; USD 172,000 - 258,000; Full time

Benefits offered by this job

equity

company bonus or sales commissions/bon

401(k) plan

medical, dental, and vision benefits

wellness stipends

Job summary

Stripe seeks a senior payments expert to lead data-driven discussions with merchants, optimizing costs, acceptance, fraud, and cross-border flows. You will craft optimization narratives and deploy playbooks, collaborating with Sales and Customer Success to differentiate Stripe in deals and ensure merchant success.

The role requires deep payments experience, ability to manage ambiguity, and strong communication skills. Remote/hybrid options available in the US.

Qualifications

• 10+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry.
• Deep expertise in card network costs is required at the acquirer level.
• Deep expertise in interchange and scheme fees at the merchant level.
• Understanding of e-commerce payments, cards based payments processing and optimization strategies.
• Understanding of card network rules and regulations, local payment methods, and the regulatory environment (PSD2/PSD3).
• A proven ability to build collaborative working relationships with cross-functional teams.
• The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment.
• A proven ability to be a self-starter capable of driving business results without significant supervision.
• Experience presenting directly to merchants.
• Serve as a subject matter expert providing both internal and customer-facing advisory in the payments domain.
• Develop optimization playbooks and stay updated on industry best practices and Stripe innovations
• Excellent verbal and written communication skills.
• Strong data processing, organizational and analytical skills.

Responsibilities

• Lead discussions with existing and prospective merchants, and provide the Sales team with tools and training to lead discussions with merchants and prospects.
• Serve as both an internal and merchant-facing expert on payment optimisation strategies.
• Gather and build on Stripe’s wide-ranging payments expertise to create optimisation narratives/tools supported by rigorous analysis.
• Use existing tools to deploy sophisticated optimization playbooks and analyses across Stripe’s customer portfolio.
• Synthesise and relay customer feedback and our findings to inform Stripe’s product roadmap.
• Provide feedback on our tools and playbooks to help continuously improve our self serve offerings

Skills

Payments experience

Card network costs

Interchange fees

E-commerce payments

PSD2/PSD3 knowledge

Cross-functional collaboration

Self-starter

Merchant presentations

Data analysis

Tools

SQL

Dashboard building

Modeling

Reporting

Job description

Stripe seeks a senior payments expert to lead data-driven discussions with merchants, optimizing costs, acceptance, fraud, and cross-border flows. You will craft optimization narratives and deploy playbooks, collaborating with Sales and Customer Success to differentiate Stripe in deals and ensure merchant success.

The role requires deep payments experience, ability to manage ambiguity, and strong communication skills. Remote/hybrid options available in the US.