Payments Operations Specialist I

Westreet credit union; Tulsa (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Westreet Credit Union seeks a detail-oriented Operations associate to handle daily tasks across deposit review, fraud prevention, wire processing, and reconciliations. You will also prepare daily reports and support research for member inquiries and subpoenas.

The role requires professionalism, strong communication, and integrity, with exposure to multiple financial systems and adherence to BSA/Patriot Act and Reg CC requirements. Training and development are provided.

Qualifications

• Minimum of 6 months of experience in a Financial Institution Operations Department.
• High School Diploma, or equivalent.
• Experience with automated financial systems, preferably in Fiserv DNA.
• Experience in mitigating risk with check deposits is a plus.
• Strong computer skills across multiple systems and applications, including Microsoft Office.

Responsibilities

• Perform daily tasks including Mobile and ATM Deposit Review, Deposit Fraud Prevention, Fraud Review on P2P, Bill Pay, External Transfers, Outgoing and Incoming Wires, Sharedraft Exception Processing, Garnishments, Tax Levies, Child Support Levies, Returned Mail, Research, Check Adjustments, Incoming Returned Check Processing, ACH Processing for Consumer and Business accounts, and Shared Branching Adjustments.
• Prepare and verify assigned daily reporting for the payment services department functions.
• Perform general research inquiries for members, as well as in-depth research for subpoenas and other highly confidential legal matters.
• Investigate and balance unreconciled items as needed, reconcile general ledger activity, research discrepancies and making recommendations, and prepare correcting journal vouchers to the general ledger.
• Cross train for other job duties in the department and cover absences when needed.
• Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control and Reg CC.
• Performs other duties as assigned.
• Meet personal SMART Goals.
• Complete annual training as required.

Skills

Professionalism

Attention to detail

Communication skills

Integrity

Teamwork

Adaptability

Problem solving

Multitasking

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Westreet Credit Union seeks a detail-oriented Operations associate to handle daily tasks across deposit review, fraud prevention, wire processing, and reconciliations. You will also prepare daily reports and support research for member inquiries and subpoenas.

The role requires professionalism, strong communication, and integrity, with exposure to multiple financial systems and adherence to BSA/Patriot Act and Reg CC requirements. Training and development are provided.