Payments Operations Manager: Process Excellence

Creative Financial Staffing, LLC; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Creative Financial Staffing, LLC is actively seeking a Payment Manager in the Chicago area to lead a nine-person payments team. The role focuses on accurate payment processing, adherence to SOPs, and timely deposits into trust accounts.

You will drive accuracy, compliance, and operational excellence while developing a high-performing team. The successful candidate will have a Bachelor’s degree and prior leadership in payment processing or financial operations, with a proven ability to manage

Qualifications

• Bachelor’s degree required.
• Leadership experience in payment processing, financial operations, banking, or a related field.
• Strong attention to detail and process management skills.
• Previous managerial experience.
• Ability to lead teams in a high-volume, deadline-driven environment.
• Willingness to work extended hours during peak periods as needed.

Responsibilities

• Lead and manage a team of payment processing professionals.
• Oversee the accurate processing and application of consumer payments.
• Ensure adherence to established SOPs and client-specific requirements.
• Monitor daily deposits and account reconciliation activities.
• Maintain high standards of accuracy, compliance, and productivity.
• Identify process improvements and support operational efficiency.

Skills

Leadership

Payment processing

Attention to detail

Process management

Team leadership

Education

Bachelor's degree

Job description

Creative Financial Staffing, LLC is actively seeking a Payment Manager in the Chicago area to lead a nine-person payments team. The role focuses on accurate payment processing, adherence to SOPs, and timely deposits into trust accounts.

You will drive accuracy, compliance, and operational excellence while developing a high-performing team. The successful candidate will have a Bachelor’s degree and prior leadership in payment processing or financial operations, with a proven ability to manage