Global Payments Manager

Creative Financial Staffing, LLC; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Creative Financial Staffing, LLC is actively seeking a Payment Manager in the Chicago area to lead a nine-person payments team. The role focuses on accurate payment processing, adherence to SOPs, and timely deposits into trust accounts.

You will drive accuracy, compliance, and operational excellence while developing a high-performing team. The successful candidate will have a Bachelor’s degree and prior leadership in payment processing or financial operations, with a proven ability to manage

Qualifications

• Bachelor’s degree required.
• Leadership experience in payment processing, financial operations, banking, or a related field.
• Strong attention to detail and process management skills.
• Previous managerial experience.
• Ability to lead teams in a high-volume, deadline-driven environment.
• Willingness to work extended hours during peak periods as needed.

Responsibilities

• Lead and manage a team of payment processing professionals.
• Oversee the accurate processing and application of consumer payments.
• Ensure adherence to established SOPs and client-specific requirements.
• Monitor daily deposits and account reconciliation activities.
• Maintain high standards of accuracy, compliance, and productivity.
• Identify process improvements and support operational efficiency.

Skills

Leadership

Payment processing

Attention to detail

Process management

Team leadership

Education

Bachelor's degree

Job description

Are you a detail-oriented leader who thrives in a fast-paced, process-driven environment? This Payment Manager opportunity offers the chance to lead a critical operation responsible for ensuring payments are processed accurately, efficiently, and in accordance with established procedures.

As a Payment Manager, you will oversee a team of nine professionals responsible for processing payments received through multiple channels. The Payment Manager will ensure all payments are accurately applied within the system of record and that team members consistently follow internal and client-specific procedures.

The successful Payment Manager will work alongside their team in a secure processing environment, monitor daily workflow, maintain quality standards, and ensure payments are deposited timely into designated trust accounts. The Payment Manager will play a key role in driving accuracy, compliance, and operational excellence while supporting and developing a high-performing team.

Key Responsibilities

• Lead and manage a team of payment processing professionals.
• Oversee the accurate processing and application of consumer payments.
• Ensure adherence to established SOPs and client-specific requirements.
• Monitor daily deposits and account reconciliation activities.
• Maintain high standards of accuracy, compliance, and productivity.
• Identify process improvements and support operational efficiency.

Qualifications

• Bachelor’s degree required.
• Previous leadership experience in payment processing, financial operations, banking, or a related field.
• Strong attention to detail and process management skills.
• Previous managerial experience.
• Ability to lead teams in a high-volume, deadline-driven environment.
• Willingness to work extended hours during peak periods as needed.

This Payment Manager role is an excellent opportunity for a hands-on leader who enjoys building strong teams, improving processes, and ensuring exceptional operational performance. The ideal Payment Manager will bring a commitment to accuracy, accountability, and continuous improvement while helping drive the success of an essential business function.

Compensation range: $90,000-$130,000
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