Payments Network Governance & Operations Senior Associate

JPMorgan Chase; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorgan Chase in New York seeks a Governance and Operations Senior Associate to strengthen the control framework for payment networks. You will help ensure obligations, governance, and operational activities are tracked and evidenced in line with policies and requirements.

You will collaborate with risk, compliance, audit, operations, and technology teams to identify risks, support audits, and drive discipline and transparency in processes.

Qualifications

• 3 years of experience in financial services in audit, control management, risk governance, or compliance related to payment networks.
• Knowledge of control design, risk frameworks, and operational risk management.
• Experience tracking obligations and deliverables across stakeholders.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Visio).

Responsibilities

• Support the development, execution, and monitoring of control strategies for payment network oversight.
• Track and manage waivers, opt-ins, and opt-outs with lifecycle governance.
• Maintain trackers for statements of work, schedules, and amendments.
• Execute internal controls to ensure compliance with payment network requirements.
• Manage access to network portals and process requests for identifiers and changes.
• Support audits, control testing, and on-site cybersecurity evaluations.
• Collaborate across business, operations, risk, compliance, audit, and technology to mitigate operational risks.
• Document processes, decisions, and evidence to support governance and oversight.

Skills

Analytical thinking

Stakeholder communication

Organizational skills

Risk governance

Project management

MS Office proficiency

Tools

SharePoint workflows

Visio

Excel

Job description

JPMorgan Chase in New York seeks a Governance and Operations Senior Associate to strengthen the control framework for payment networks. You will help ensure obligations, governance, and operational activities are tracked and evidenced in line with policies and requirements.

You will collaborate with risk, compliance, audit, operations, and technology teams to identify risks, support audits, and drive discipline and transparency in processes.