Senior Associate, Card Network Governance & Operations

JP Morgan Chase; New York (NY); On-site; USD 90,000 - 140,000; Full time

Job summary

JP Morgan Chase in New York is seeking a Governance and Operations Senior Associate to strengthen the control framework around high-impact payment networks. You will partner with risk, compliance, audit, operations, and technology to oversee obligations and evidence in line with internal policies and external requirements.

You will collaborate across the firm to identify risks, support audits, and drive process discipline and transparency in a highly regulated environment.

Qualifications

• 3 years of experience in financial services in audit, control management, third-party risk, risk governance, project or program management, or compliance/legal oversight related to payment networks.
• Knowledge of control design and evaluation, and operational risk frameworks.
• Experience tracking contractual obligations and operational deliverables across internal and external stakeholders.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Visio).
• Understanding of card network economics, business models, and acquiring and issuing fundamentals.
• Experience supporting compliance with regulatory and contractual obligations.
• Strong analytical, problem-solving, organization, and written/verbal communication skills.

Responsibilities

• Support the development, execution, and monitoring of control strategies for payment network oversight.
• Track and submit waivers, opt-ins, and opt-outs, including lifecycle tracking and governance with payment networks.
• Maintain trackers and monitor changes and expirations for statements of work, schedules, and amendments.
• Execute internal controls to support compliance with payment network requirements and internal policies.
• Manage access to network portals and process requests for network and business identifiers, including intake and governance of changes.
• Support audits, control testing, and on-site cybersecurity evaluations related to network operations and compliance.
• Partner with business, operations, risk, compliance, audit, and technology teams to identify, assess, and mitigate operational risks.
• Document processes, decisions, and evidence to support governance and ongoing oversight.

Skills

Microsoft Office

Analytical skills

Communication skills

Risk governance

Operational risk frameworks

Contractual obligations tracking

Strong organizational skills

Tools

Visio

SharePoint workflows

Job description

JP Morgan Chase in New York is seeking a Governance and Operations Senior Associate to strengthen the control framework around high-impact payment networks. You will partner with risk, compliance, audit, operations, and technology to oversee obligations and evidence in line with internal policies and external requirements.

You will collaborate across the firm to identify risks, support audits, and drive process discipline and transparency in a highly regulated environment.