Payments Implementation & Onboarding Manager

CBTS; United States; On-site; USD 80,000 - 120,000; Full time

Job summary

CBTS is seeking a payments integration expert to own the full implementation lifecycle for merchant clients, from kickoff through onboarding, integration, testing, and go-live.

You will manage ERP integrations across NetSuite, SAP, MS Dynamics, Oracle, and Salesforce, coordinating gateways like CyberSource and NMI to ensure smooth onboarding and go-live.

Qualifications

• 5+ years of payments, merchant services, or fintech experience, ideally with ISO/processor exposure.
• Hands-on ERP-to-payment gateway integration experience across major platforms.
• Familiarity with underwriting, merchant risk, chargebacks, and acquiring bank requirements.

Responsibilities

• Own the full implementation lifecycle for new merchant clients from kickoff to go-live.
• Manage concurrent ERP integration projects across NetSuite, SAP, Dynamics, Oracle, and Salesforce.
• Coordinate integrations with gateways such as CyberSource, NMI, CardConnect, and Accept.blue.
• Guide client decisions with knowledge of payment industry fundamentals and risk concepts.
• Advise on ISO/agent relationships and onboarding requirements.
• Support merchant onboarding documentation and gateway configuration across environments.

Skills

Payments expertise

ERP integrations

Gateway experience

Project leadership

Merchant risk

Job description

Salary: $80K-$120K/year, depending on experience

The role does not provide visa sponsorship.

Key responsibilities:

• Own the full implementation lifecycle for new merchant clients — from kickoff through onboarding, integration, testing, and go-live
• Manage concurrent ERP integration projects across platforms including NetSuite, Epicor, Microsoft Dynamics, Oracle, SAP, and Salesforce
• Coordinate integrations with payment gateways such as CyberSource, Accept.blue, NMI, Paytrix, and Cardpointe
• Apply your knowledge of payment industry fundamentals — underwriting processes, merchant risk, interchange, liability frameworks, and compliance — to guide client decisions
• Understand and advise on the structure of ISO/agent relationships and how they affect implementation and onboarding requirements
• Support merchant onboarding documentation, underwriting submissions, and gateway configuration across multiple processing environments

Required skills:

• 5+ years of experience in payments, merchant services, or fintech — ideally with an ISO, payment facilitator, or acquiring bank
• Hands-on experience managing ERP-to-payment-gateway integrations (NetSuite, SAP, Epicor, MS Dynamics, Oracle, or Salesforce)
• Familiarity with major payment gateways: CyberSource, NMI, Cardpointe/CardConnect, Accept.blue, or similar
• Proven track record managing complex, multi-party implementation projects with competing timelines
• Working knowledge of underwriting, merchant risk, chargebacks, and acquiring bank requirements