Payments & Fraud Risk Program Manager

Discord; San Francisco (CA); On-site; USD 144,000 - 162,000; Full time

Job summary

Discord is building a Payments, Fraud & Risk organization to optimize revenue and mitigate risk across payments, fraud operations, and product launches. The team partners with Engineering, Legal, Product, and Revenue to embed fraud risk management into new features and growth initiatives.

The role focuses on end-to-end program management and strategic risk decisions. As a Program Manager for Fraud and Payments Risk in Discord, you will own key functions from strategy through execution, drive

Qualifications

• 4–5+ years in payments, fraud, or risk operations with card networks.
• Hands-on SQL to analyze large fraud/payments data.
• Experience building BI dashboards and alerts (Mode, Datadog).

Responsibilities

• Own high-scale fraud detection and payments operations end-to-end.
• Lead complex fraud investigations and propose rule improvements.
• Write SQL queries to analyze fraud and payments data.
• Program manage cross-functional initiatives with Engineering, Legal, and Product.
• Contribute to risk assessments for new product launches.
• Communicate business impact to stakeholders pre, during, and post-launch.
• Mentor junior team members and share knowledge.

Skills

Payments experience

Fraud risk

SQL proficiency

Data dashboards

Cross-functional collaboration

Tools

Mode

Datadog

Job description

Discord is building a Payments, Fraud & Risk organization to optimize revenue and mitigate risk across payments, fraud operations, and product launches. The team partners with Engineering, Legal, Product, and Revenue to embed fraud risk management into new features and growth initiatives.

The role focuses on end-to-end program management and strategic risk decisions. As a Program Manager for Fraud and Payments Risk in Discord, you will own key functions from strategy through execution, drive