Payments Digital Onboarding Leader – Innovate & Deliver Impact

JPMorgan Chase & Co.; New York (NY); On-site; USD 180,000 - 260,000; Full time

Job summary

JPMorgan Chase & Co. in New York seeks a Product Director for Digital Onboarding & Servicing to lead the development of innovative digital client solutions, shape the product roadmap, and inspire a high-performing team to deliver measurable business impact.

You will own the product lifecycle, drive cross-functional collaboration, coach the team on best practices, monitor market trends, and relentlessly remove barriers to accelerate growth and customer value.

Qualifications

• 8+ years delivering products or technology applications.
• Expertise across the product development lifecycle and data analytics.
• Ability to influence discovery, ideation, and value management.
• Experience driving change and managing stakeholders across functions.
• Strong communication across all levels and teams.

Responsibilities

• Manages key stakeholder relationships to understand objectives and report progress.
• Oversees the product roadmap, vision, development, execution, risk management, and growth targets.
• Leads end-to-end product lifecycle, develops new products and methodologies, oversees rollout and reliability.
• Coaches and mentors the product team on best practices including market research, prototyping, and adoption strategies.
• Owns product performance and invests in enhancements to meet business goals.
• Monitors market trends, conducts competitive analysis, and identifies differentiation opportunities.

Skills

Product leadership

Stakeholder management

Cross-functional collaboration

Data analytics

Strategic thinking

Communication

Job description

JPMorgan Chase & Co. in New York seeks a Product Director for Digital Onboarding & Servicing to lead the development of innovative digital client solutions, shape the product roadmap, and inspire a high-performing team to deliver measurable business impact.

You will own the product lifecycle, drive cross-functional collaboration, coach the team on best practices, monitor market trends, and relentlessly remove barriers to accelerate growth and customer value.