Director of Digital Payments & Design Innovation

Fairygodboss; New York (NY); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorganChase seeks an experienced Product Director in the Digital & Design Commercialization team to lead customer-centric development and shape strategic product innovations aligning with market needs.

You will oversee the product lifecycle, mentor teams, and drive client insights across markets while collaborating with Payments, Regions, Sales, and Marketing to deliver growth and resilient roadmaps.

Qualifications

• 8+ years of experience delivering products, projects, or technology applications.
• Extensive knowledge of the product development life cycle, technical design, and data analytics.
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Experience driving change within organizations and managing stakeholders across multiple functions.

Responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
• Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
• Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
• Drives client outreach initiatives to develop first-hand knowledge about clients' needs across markets / segments and act on the feedback by aligning the growth roadmap and positioning
• Establish effective partner routines with stakeholders across Payments, including Digital & Design Product, Regions, Sales, Marketing, Business Transformation, and segment leads
• Oversees annual budgeting prioritization to ensure investments tie to business outcomes and client needs
• Owns product performance and is accountable for investing in enhancements to achieve business objectives
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation

Skills

Product lifecycle

Stakeholder management

Data analytics

Market research

Education

BA/BS in Management, Strategy, Administration, Communications, MBA or related graduate degree

Tools

Payments domain

Job description

JPMorganChase seeks an experienced Product Director in the Digital & Design Commercialization team to lead customer-centric development and shape strategic product innovations aligning with market needs.

You will oversee the product lifecycle, mentor teams, and drive client insights across markets while collaborating with Payments, Regions, Sales, and Marketing to deliver growth and resilient roadmaps.