Head of Digital Onboarding & Payments Innovation

Aumni; Palo Alto (CA); On-site; USD 180,000 - 250,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Product Director for Digital Onboarding & Servicing in the United States. You will lead the development of products and features that delight customers, inspire cross-functional teams, and drive business impact.

You will guide innovation, challenge traditional approaches, remove barriers to success, and build a culture of continuous improvement across the organization. This role emphasizes leadership, strategic thinking, and hands-on product execution to deliver

Qualifications

• 8+ years delivering digital products or technology applications.
• Deep knowledge of product development life cycle, design, and analytics.
• Influence adoption of lifecycle activities from discovery to value management.
• Experience driving change and managing stakeholders across functions.
• Strong communication across levels and teams.

Responsibilities

• Manages key stakeholder relationships to understand business objectives and communicate progress.
• Oversees the product roadmap, vision, development, execution, risk management, and growth targets.
• Leads the full product life cycle from planning through development and ongoing enhancements.
• Coaches the team on discovery, ideation, prototyping, and product adoption strategies.
• Owns product performance and invests in enhancements to meet objectives.
• Monitors market trends to identify differentiation opportunities.

Skills

Product lifecycle

Stakeholder management

Cross-functional leadership

Data analytics

Strategic development

Discovery & ideation

Risk management

Job description

JPMorgan Chase & Co. is seeking a Product Director for Digital Onboarding & Servicing in the United States. You will lead the development of products and features that delight customers, inspire cross-functional teams, and drive business impact.

You will guide innovation, challenge traditional approaches, remove barriers to success, and build a culture of continuous improvement across the organization. This role emphasizes leadership, strategic thinking, and hands-on product execution to deliver