Payments Product Director: Innovation & Growth Leader

J.P. Morgan; New York (NY); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Total rewards package

Health coverage

Job summary

JPMorgan Chase & Co. in New York seeks a Product Director within Digital & Design Commercialization to lead customer-centric development, shaping strategic product direction and cross-functional collaboration.

You will influence innovation, manage risk, and guide teams to deliver market-ready features that meet client needs. You will drive client insights across markets, align growth roadmaps with business goals, and partner with Payments and other regions to ensure successful product outcomes.

Qualifications

• 8+ years of experience delivering products, projects, or technology applications.
• Extensive knowledge of the product development life cycle, technical design, and data analytics.
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Experience driving change within organizations and managing stakeholders across multiple functions.

Responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets.
• Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth.
• Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind‑mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives.
• Drives client outreach initiatives to develop first‑hand knowledge about clients’ needs across markets / segments and act on the feedback by aligning the growth roadmap and positioning.
• Establish effective partner routines with stakeholders across Payments, including Digital & Design Product, Regions, Sales, Marketing, Business Transformation, and segment leads.
• Oversees annual budgeting prioritization to ensure investments tie to business outcomes and client needs.
• Owns product performance and is accountable for investing in enhancements to achieve business objectives.
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation.

Skills

Product leadership

Lifecycle management

Data analytics

Stakeholder management

Education

MBA or related graduate degree

BA/BS in Management or related field

Job description

JPMorgan Chase & Co. in New York seeks a Product Director within Digital & Design Commercialization to lead customer-centric development, shaping strategic product direction and cross-functional collaboration.

You will influence innovation, manage risk, and guide teams to deliver market-ready features that meet client needs. You will drive client insights across markets, align growth roadmaps with business goals, and partner with Payments and other regions to ensure successful product outcomes.