Senior Product Director: Digital Onboarding & Innovation

JPMorgan Chase & Co.; Plano (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

JPMorgan Chase & Co. in Plano, TX, seeks a Product Director within Digital Onboarding & Servicing to lead product strategy and inspire a high-performing team.

Define roadmaps and deliver digital client solutions that drive business impact. You will champion innovation, challenge traditional approaches, mentor the product team, manage cross-functional stakeholders, and ensure products meet customer needs and growth targets.

Qualifications

• 8+ years of experience delivering products, projects, or technology applications.
• Extensive knowledge of the product development life cycle, technical design, and data analytics.
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Experience driving change within organizations and managing stakeholders across multiple functions.
• Strong communicator across all levels with proven cross-team collaboration.

Responsibilities

• Manages key stakeholder relationships to understand business objectives, represent product strategy and progress updates.
• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
• Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
• Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
• Owns product performance and is accountable for investing in enhancements to achieve business objectives
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation

Skills

Product lifecycle

Data analytics

Stakeholder management

Cross-functional

Communication

Leadership

Discovery

Job description

JPMorgan Chase & Co. in Plano, TX, seeks a Product Director within Digital Onboarding & Servicing to lead product strategy and inspire a high-performing team.

Define roadmaps and deliver digital client solutions that drive business impact. You will champion innovation, challenge traditional approaches, mentor the product team, manage cross-functional stakeholders, and ensure products meet customer needs and growth targets.