Payments AP Specialist: Onboarding & Client Success

Everflow; Costa Mesa (CA); Presencial; USD 65.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employer Covered Medical, Dental and_V

Unlimited PTO

401(k) (No matching at this time)

Paid parental leave

Startup-like environment

Collaborative team and culture

Education, gym, and equipment stipend

Descripción de la vacante

Everflow is seeking an Accounts Payable Specialist in Costa Mesa, CA to manage end-to-end payments for our Everflow Pay clients. You will onboard new customers, train users, and help scale processes across the payments platform.

You will become proficient with Everflow Pay and related solutions, identify opportunities for revenue expansion, and create clear documentation and helpdesk resources. A BA/BS and 3+ years in digital advertising with strong English are required.

Formación

• BA/BS in a relevant field.
• 3+ years of digital advertising experience.
• Strong analytical background with internet technologies.
• Experience with payment processing is a bonus.
• Familiarity with project management and customer success tools.

Responsabilidades

• Be a front-line account manager from a relationship and technical perspective.
• Develop expertise with new products and features and evangelize them with clients.
• Provide client feedback to internal teams.
• Help onboard new clients including training.
• Identify growth opportunities with customers, develop and implement solutions to achieve revenue expansion goals.
• Define and improve the current process.
• Create and maintain the Everflow Pay helpdesk, webinars or any other documentation.
• Assist clients in setting up Managed Payments services and executing on customer’s payment cycles.
• Leverage different payments solutions not limited to Everflow Pay, Tipalti, and Veem to collect funds into wallets and then send payments to payees promptly.

Conocimientos

Account management

Payment processing

Analytical skills

English proficiency

Customer success tools

Sales/Biz Dev (bonus)

Educación

BA/BS in a relevant field

Descripción del empleo

Everflow is seeking an Accounts Payable Specialist in Costa Mesa, CA to manage end-to-end payments for our Everflow Pay clients. You will onboard new customers, train users, and help scale processes across the payments platform.

You will become proficient with Everflow Pay and related solutions, identify opportunities for revenue expansion, and create clear documentation and helpdesk resources. A BA/BS and 3+ years in digital advertising with strong English are required.