Accounts Payable Specialist - Customer Facing Support role

Everflow; Costa Mesa (CA); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Employer Covered Medical, Dental and_V

Unlimited PTO

401(k) (No matching at this time)

Paid parental leave

Startup-like environment

Collaborative team and culture

Education, gym, and equipment stipend

Job summary

Everflow is seeking an Accounts Payable Specialist in Costa Mesa, CA to manage end-to-end payments for our Everflow Pay clients. You will onboard new customers, train users, and help scale processes across the payments platform.

You will become proficient with Everflow Pay and related solutions, identify opportunities for revenue expansion, and create clear documentation and helpdesk resources. A BA/BS and 3+ years in digital advertising with strong English are required.

Qualifications

• BA/BS in a relevant field.
• 3+ years of digital advertising experience.
• Strong analytical background with internet technologies.
• Experience with payment processing is a bonus.
• Familiarity with project management and customer success tools.

Responsibilities

• Be a front-line account manager from a relationship and technical perspective.
• Develop expertise with new products and features and evangelize them with clients.
• Provide client feedback to internal teams.
• Help onboard new clients including training.
• Identify growth opportunities with customers, develop and implement solutions to achieve revenue expansion goals.
• Define and improve the current process.
• Create and maintain the Everflow Pay helpdesk, webinars or any other documentation.
• Assist clients in setting up Managed Payments services and executing on customer’s payment cycles.
• Leverage different payments solutions not limited to Everflow Pay, Tipalti, and Veem to collect funds into wallets and then send payments to payees promptly.

Skills

Account management

Payment processing

Analytical skills

English proficiency

Customer success tools

Sales/Biz Dev (bonus)

Education

BA/BS in a relevant field

Job description

About the role
Accounts Payable Specialists are responsible for full life cycle management of Everflow’s payments clients. This includes support and also onboarding and success. They are also expected to define and improve the processes to set the proper framework for scale. This position primarily assists with our payment services component called Managed Payments.

What is Everflow Pay? Everflow Pay is a native partner payment processing and automation solution designed to streamline payouts, invoicing, and compliance for affiliate and partner marketing programs.

What you’ll do

• Ability to be a front-line account manager from a relationship and technical perspective
• Develop expertise with new products and features and be able to evangelize them with clients
• Provide client feedback to internal teams
• Help onboard new clients including training
• Identify growth opportunities with customers, develop and implement solutions to achieve revenue expansion goals.
• Define and improve the current process
• Creating and maintaining the Everflow Pay helpdesk, webinars or any other documentation
• Assisting clients in setting up our Managed Payments services and executing on customer’s payment cycles.
• Leveraging different payments solutions not limited to Everflow Pay, Tipalti, and Veem to collect funds into these wallets from clients and then send payments out to payees in a timely manner.

Qualifications

• Good product sense and a willingness to learn
• Experience with payment processing is a bonus
• Strong analytical background and a good grasp of internet technologies
• 3 years minimum of digital advertising experience
• Familiarity with project management and customer success tools
• Sales and/or Business Development experience is preferred, but not required
• BA/BS in a relevant field
• High proficiency in English

Compensation

• Base Salary: $65,000 - $70,000
• Bonus Potential: 25% of Base Salary

Perks include:

• Employer Covered Medical, Dental and Vision Insurance
• Unlimited PTO
• 401(k) (No matching at this time)
• Paid parental leave for putting your family first
• Startup-like environment, without the constant rush to raise the next round of funding
• A very collaborative team and culture
• Education, gym, and equipment stipend

Join Our Exceptional Team

Dive into a role where respect, ownership, and mindfulness define our culture. As a valued team member, you’ll enjoy the freedom to innovate and excel, supported by the tools and equipment you need to succeed.

Balance, Growth, and Connection

Work/Life Harmony: Embrace unlimited PTO and a healthy balance that respects your life outside work.

Continuous Growth: Regular feedback and discussions about your career path keep you moving forward.

Inclusive Community: Be part of a welcoming, engaging workplace that celebrates diversity and fun.

We offer a dynamic environment where excellence is rewarded, your well-being is a priority, and every day brings a chance to make meaningful connections. Ready for a truly rewarding challenge? We’re excited to meet you.