Payment Processing Specialist - Controller's Office

Florida State University; Tallahassee (FL); On-site; USD 39,000 - 47,000; Full time

Job summary

Florida State University is seeking a detail‑oriented Payment Processing Specialist in the Office of Student Finance, located in Tallahassee, FL. The role focuses on processing student and departmental payments, deposits, and resolving payment exceptions to ensure accurate, timely postings and reconciliations.

The ideal candidate will have a Bachelor's degree or equivalent with 4 years of related experience, familiarity with PeopleSoft Campus Solutions, and experience in high-volume transaction

Qualifications

• Bachelor's degree or equivalent with four years of related experience.
• Experience with payments, deposits, or reconciliations in higher education or financial services is preferred.
• Experience with PeopleSoft Campus Solutions or a comparable student information system is preferred.

Responsibilities

• Process daily student and departmental payments and post to accounts.
• Prepare, verify, and process daily departmental deposits and reconcile documentation.
• Resolve problem checks and payment exceptions and determine corrective actions.
• Evaluate payment processing and deposit discrepancies to propose internal control improvements.
• Serve as a resource to campus departments on submission, auxiliary payments, and deposits procedures.

Skills

Attention to detail

Communication skills

Education

Bachelor's degree

High school diploma + 4 years experience

Tools

PeopleSoft Campus Solutions

Flywire

Transact

Job description

Payment Processing Specialist - Controller's Office

Location: Tallahassee, FL

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job ID: 63483

Department

Office of Student Finance | Controller's Office

Responsibilities

The University is seeking a detail-oriented and service-minded professional to serve as Payment Processing Specialist within the Office of Student Finance. This role is ideal for someone who thrives on accuracy, problem-solving, and keeping complex payment operations running smoothly.

This position is responsible for processing student and departmental payments, auxiliary payment activity, and departmental deposits, and for resolving problem checks and other payment exceptions. The Payment Processing Specialist ensures that daily payment and deposit activity is accurate, timely, and properly reconciled, and serves as a resource to campus departments on payment and deposit procedures.

Process student and departmental payments

You will process daily student and departmental payments, including auxiliary payment activity submitted by campus departments. You will review payment batches for completeness and accuracy, resolve discrepancies with departmental submitters, and post payments to the appropriate accounts in PeopleSoft Campus Solutions in accordance with University fiscal control procedures.

Manage daily departmental deposits

You will prepare, verify, and process daily departmental deposits, reconciling deposit documentation against supporting records and payment detail prior to submission. You will research and resolve out-of-balance deposits in coordination with depositing departments and the Controller's Office.

Resolve problem checks and payment exceptions

You will research and resolve problem checks and other payment exceptions, including returned items, misapplied payments, and unidentified remittances. You will apply independent judgment to determine root cause and appropriate corrective action, coordinating with departments, students, and financial institutions as needed to reach resolution.

Strengthen payment and deposit processes

You will evaluate recurring payment processing and deposit discrepancies to identify process gaps and recommend procedural or internal control improvements. You will interpret and apply University and Board of Governors fiscal policy to non-routine payment and deposit situations referred by departmental staff.

Serve as a resource to campus departments

You will serve as a point of contact for campus departments on payment submission, auxiliary payment, and deposit procedures, and may help develop or update departmental guidance and job aids.

Qualifications

Bachelor's degree; or a high school diploma or equivalent and four years of experience. (Note: post high-school education and/or experience may substitute at a comparable rate.)

Preferred Qualifications

• Experience with PeopleSoft Campus Solutions or a comparable student information system
• Experience processing payments, deposits, or reconciliations in a higher education or financial services setting
• Familiarity with Flywire, Transact, or similar payment processing platforms
• Strong attention to detail and accuracy in a high-volume transaction environment
• Ability to research and resolve financial discrepancies independently
• Excellent written and verbal communication skills
• Ability to prioritize and manage multiple time-sensitive tasks

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!
Learn more about Florida State University and our campuses.

Anticipated Salary Range

Commensurate with education and experience; minimum salary of $43,000.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our FSU Total Rewards website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our FSU Total Compensation Calculator to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

Considerations

This is an A&P position.

This position requires successful completion of a criminal history background check.

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.