Payment Processing Representative

FBSPL; United States; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

CRM access

Training on services

Marketing materials

Job summary

FBSPL is seeking a full-time professional to speak with business owners about modern payment solutions. You will learn how their current system works, explain available options, and guide them toward moving forward when the solution fits their business needs.

Training is provided to build on what you already do well. A background in customer service management, retail, hospitality, or sales is a strong start, and professionals who have carried goals before tend to ramp quickly.

Qualifications

• Background in customer service management, retail, hospitality, or sales is a strong start.
• Professionals who have carried goals before tend to ramp quickly.
• Strong communication and active listening skills are beneficial.

Responsibilities

• Speak with business owners about how they currently accept payments.
• Ask questions to understand their current setup.
• Help businesses decide whether to move forward.
• Guide interested businesses through the setup process.
• Conduct follow-ups and maintain notes in the CRM.

Skills

Customer service

Sales

Relationship building

Job description

This full-time role involves speaking with business owners who are exploring better ways to handle customer payments. You will learn how their current system works, explain available options, and help them move forward when the solution makes sense for their business.

Training is provided to build on what you already do well. A background in customer service management, retail, hospitality, or sales is a strong start, and professionals who have carried goals before tend to ramp quickly.

What You'll Do

• Speak with business owners about how they currently accept payments
• Ask questions to understand their current setup
• Help businesses decide whether to move forward
• Guide interested businesses through the setup process
• Conduct follow-ups and maintain notes in the CRM

What We're Looking For

• Customer service, retail, hospitality, or sales background helpful
• Interest in business conversations and relationship building
• Open to training and professional growth
• Self-motivated and comfortable working independently

What's Offered

• Scheduled conversations with business owners who have requested information
• Training on services, systems, and effective business conversations
• Professional marketing materials and resources to support your discussions