Payment Processing Clerk

Strive Solutions; East Lansing (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Strive Solutions is seeking a Payment Processing Associate to support high-volume, mission-critical transaction processing for public-sector and commercial clients. The role focuses on reviewing and processing payments, ensuring data accuracy, and resolving discrepancies to meet SLA standards.

The position requires attention to detail, adherence to procedures, and comfort with transaction data review and reconciliation.

Qualifications

• Strong attention to detail and commitment to accuracy.
• Ability to follow procedures and maintain high performance in a fast-paced environment.
• Comfort with transaction data review, exception handling, and reconciliation.
• Basic proficiency with payment processing systems, imaging tools, and documentation.
• Accountability, clear communication, and the ability to escalate issues appropriately.

Responsibilities

• Review, verify, and process incoming payments according to defined procedures.
• Ensure data accuracy and completeness; identify and correct discrepancies.
• Reconcile exceptions and resolve payment issues with a focus on quality and SLA adherence.
• Use technology platforms and imaging tools to research problems and document findings.
• Escalate complex cases and support continuous improvement efforts.

Skills

Attention to detail

Procedural discipline

Data review & reconciliation

Payment systems basics

Accountability & communication

Job description

Payment Processing Associate

to support high-volume, mission-critical transaction processing for public-sector and commercial clients.

Key Responsibilities

• Review, verify, and process incoming payments according to defined procedures.
• Ensure data accuracy and completeness; identify and correct discrepancies.
• Reconcile exceptions and resolve payment issues with a focus on quality and SLA adherence.
• Use technology platforms and imaging tools to research problems and document findings.
• Escalate complex cases and support continuous improvement efforts.

Qualifications & Skills

• Strong attention to detail and commitment to accuracy.
• Ability to follow procedures and maintain high performance in a fast-paced environment.
• Comfort with transaction data review, exception handling, and reconciliation.
• Basic proficiency with payment processing systems, imaging tools, and documentation.
• Accountability, clear communication, and the ability to escalat**e** issues appropriately.