Processing Specialist I

Stride Bank, N.A.; Enid (OK); On-site; USD 36,000 - 48,000; Full time

Job summary

Stride Bank, N.A. is seeking a Processing Specialist I to maintain and implement processes for payment products, including balancing, settlement, and support systems. The role involves handling daily tasks, reviewing reports, and assisting with payroll program correspondence.

Qualified candidates have an associate degree in a business field and 1–3 years in retail banking, with strong Excel and MS Office skills. The position supports colleagues during peak periods.

Qualifications

• Associate degree in a business-related field is required.
• 1–3 years of teller or similar retail banking experience is required.
• Able to organize, prioritize, and meet deadlines in a fast-paced environment.
• Proficient in Microsoft Excel and MS Office applications.

Responsibilities

• Maintain knowledge of and implement processes for payment products including development, balancing, settlement, and support systems.
• Perform daily tasks related to Payments and Prepaid products such as reviewing reports and settlement.
• Assist with correspondence related to payroll programs and respond to client inquiries professionally.
• Provide support to others in the department during absences.

Skills

Organizational skills

Data entry accuracy

Excel proficiency

Critical thinking

Communication skills

Education

Associate degree in business-related field

Tools

Microsoft Office

Job description

The Processing Specialist I is responsible for maintaining knowledge of and implementing processes for payment products including development, balancing, settlement, and support systems for such products.

Principal Duties And Responsibilities

• Performs a variety of daily tasks associated with the Payments and Prepaid products, including but not limited to: reviewing reports, preparing correspondence, and settlement.
• Assist with correspondence related to the ITS Prepaid Payroll program.
• Assists clients with inquiries and/or problem resolution in a professional and composed manner, research to identify and resolve problems in a timely matter and escalateto supervisor as appropriate.
• Assist and provide support to others in the department during absences.

Non-Essential Functions: Performs other duties as assigned.

Qualifications

EDUCATION AND/OR EXPERIENCE

• Associate degree in a business-related field, required.
• 1-3 years’ experience as a teller, or similar role in a retail banking environment, or alternate work-related experience of 3+ years, required.

Knowledge, Skills, And Abilities

• Ability to organize and prioritize work and meet strict deadlines in a fast-paced environment.
• Advanced data entry accuracy and attention to detail required.
• Experience using Microsoft Office; highly proficient with Microsoft Excel.
• Independent critical reasoning.
• Excellent verbal, written, and interpersonal communication skills.