Payment Posting & Reimbursements Supervisor

Cape Fear Valley Health System; United States; On-site; USD 55,000 - 85,000; Full time

Job summary

Cape Fear Valley Health System seeks a Revenue Cycle Supervisor for the Cash Applications team at Cape Fear Valley Medical Center in Fayetteville, NC. The role oversees payment posting, refunds, and adjustments, while developing procedures to improve posting efficiency.

It also manages refunds processing and ensures accurate month-end balancing and reporting. Ideal candidates will have a high school diploma (Bachelor's preferred), 3 years in payment posting or supervisory roles, strong

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree in Business Administration preferred.
• 3 years' experience in payment posting/management or supervisory experience required.
• Proficiency in reading, writing, and speaking the English language.
• Knowledge of CPT-4 and ICD-9 coding.
• PC and CRT experience.

Responsibilities

• Supervise and train payment posting specialist, refund specialist, cash applications specialist and receptionist to include performance appraisals.
• Develop, implement and maintain procedures for processing payments and refunds to improve production.
• Oversee the processing of refunds to include verification of credit and documentation attached.
• Keep abreast of current insurance contracts and troubleshoots problems that arise with incorrect reimbursement.
• Maintain and oversee deposits, vouchers, and EOBs in accordance with procedures established by the department.
• Ensure compliance with Federal regulations for maximum reimbursement.
• Ensure quality control by monitoring daily operations and employee performance.
• Responsible for the reconciliation of deposits and month-end balancing.
• Review vouchers periodically to ensure correct payments are received from carriers and hold meetings to review denials and rejections.
• Other duties as assigned.

Skills

Leadership

Communication

Numerical ability

Training/Developing staff

CPT-4 ICD-9 knowledge

English proficiency

Education

High school diploma or equivalent

Bachelor's degree in Business Administration preferred

Tools

PC experience

CRT experience

Job description

Cape Fear Valley Health System seeks a Revenue Cycle Supervisor for the Cash Applications team at Cape Fear Valley Medical Center in Fayetteville, NC. The role oversees payment posting, refunds, and adjustments, while developing procedures to improve posting efficiency.

It also manages refunds processing and ensures accurate month-end balancing and reporting. Ideal candidates will have a high school diploma (Bachelor's preferred), 3 years in payment posting or supervisory roles, strong