Supervisor of Payment Posting and Reimbursements - Fulltime-Days

Cape Fear Valley Health System; United States; On-site; USD 55,000 - 85,000; Full time

Job summary

Cape Fear Valley Health System seeks a Revenue Cycle Supervisor for the Cash Applications team at Cape Fear Valley Medical Center in Fayetteville, NC. The role oversees payment posting, refunds, and adjustments, while developing procedures to improve posting efficiency.

It also manages refunds processing and ensures accurate month-end balancing and reporting. Ideal candidates will have a high school diploma (Bachelor's preferred), 3 years in payment posting or supervisory roles, strong

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree in Business Administration preferred.
• 3 years' experience in payment posting/management or supervisory experience required.
• Proficiency in reading, writing, and speaking the English language.
• Knowledge of CPT-4 and ICD-9 coding.
• PC and CRT experience.

Responsibilities

• Supervise and train payment posting specialist, refund specialist, cash applications specialist and receptionist to include performance appraisals.
• Develop, implement and maintain procedures for processing payments and refunds to improve production.
• Oversee the processing of refunds to include verification of credit and documentation attached.
• Keep abreast of current insurance contracts and troubleshoots problems that arise with incorrect reimbursement.
• Maintain and oversee deposits, vouchers, and EOBs in accordance with procedures established by the department.
• Ensure compliance with Federal regulations for maximum reimbursement.
• Ensure quality control by monitoring daily operations and employee performance.
• Responsible for the reconciliation of deposits and month-end balancing.
• Review vouchers periodically to ensure correct payments are received from carriers and hold meetings to review denials and rejections.
• Other duties as assigned.

Skills

Leadership

Communication

Numerical ability

Training/Developing staff

CPT-4 ICD-9 knowledge

English proficiency

Education

High school diploma or equivalent

Bachelor's degree in Business Administration preferred

Tools

PC experience

CRT experience

Job description

Facility

Cape Fear Valley Medical Center Location Fayetteville, North Carolina Department Corporate Revenue Cycle System & Support Job Family Management Work Shift Days (United States of America) Summary Supervise and monitor all cash applications. Develop and implement procedures to improve efficiency of payment posting, refunds and adjustments. Oversee refund processing. Perform month-end balancing.

Major Job Functions

The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:

• Supervise and train payment posting specialist, refund specialist, cash applications specialist and receptionist to include the completion of performance appraisals
• Develop, implement and maintain innovative procedures for processing payments and refunds to improve production
• Oversee the processing of refunds to include verification of credit and documentation attached
• Keep abreast of current insurance contracts and troubleshoots problems that arise with incorrect reimbursement
• Maintain and oversee deposits, vouchers, and EOBs in accordance with procedures established by the department
• Ensure compliance with Federal regulations for maximum reimbursement
• Ensure quality control by monitoring daily operations and employee performance
• Responsible for the reconciliation of deposits and month-end balancing
• Review vouchers periodically to ensure that correct payments are being received from carriers and hold meetings to review denials and rejections
• Other duties as assigned

Minimum Qualifications

The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:

• Education and Formal Training: High school diploma or equivalent required
• Bachelor's degree in Business Administration preferred
• Work Experience: 3 years' experience in payment posting/management or supervisory experience required
• Proficiency in reading, writing, and speaking the English language
• Knowledge of computer functions
• Knowledge of medical terminology
• Ability to read and interpret EOB's and vouchers
• Knowledge of CPT-4 and ICD-9 coding
• PC and CRT experience
• Leadership qualities and organizational skills
• Good written and oral communication skills
• Ability to train personnel, directs implementation of policies and procedures, and establish and maintain effective relationships with necessary agencies
• Numerical ability required
• Motor coordination and finger dexterity to operate calculator, computer terminal, and typewriter
• Talking and hearing to give information by phone

Required Licenses and Certifications

Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity

For exceptional healthcare come to Cape Fear Valley Health where caring employees are committed to integrity, patient-centeredness and excellence throughout the entire healthcare process. At Cape Fear Valley Health, our goal is to improve the quality of every life we touch. Our diverse team of doctors, nurses and staff work together to create a better experience for every patient, every time. Cape Fear Valley is a 950-bed, 8-hospital regional health system, the 8th largest in North Carolina, with more than 1 million inpatient and outpatients annually. A private not-for-profit organization with over 7,000 employees and 850 physicians. Our employees and physicians proudly serve a seven-county region of southeastern North Carolina, including Fayetteville, Fort Bragg, Hope Mills, Raeford, Lumberton, Elizabethtown, Clinton, Lillington, Dunn and beyond. Our medical facilities include Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Cape Fear Valley Rehabilitation Center, Behavioral Health Care, Bladen County Hospital, Hoke Hospital, Central Harnett Hospital, Betsy Johnson Hospital, as well as more than 60 medical offices and specialty care clinics spread throughout the Cape Fear region.