Credit Balance Analyst: Refunding & Reconciliations

Cape-Fear-Valley-Medical-Center-; Fayetteville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Cape Fear Valley Medical Center in Fayetteville, NC is seeking a Clerical Accounts Receivable Clerk to support the revenue cycle. You will review balances, handle refunds, and coordinate with insurance and patients to resolve discrepancies.

The role emphasizes accuracy, strong data entry skills, and compliance with CMS guidelines. A high school diploma and clerical experience in a hospital setting are preferred, with good English communication and attention to detail.

Qualifications

• High school diploma or equivalent required.
• 2 years clerical experience preferred, ideally in a hospital business office.
• Proficiency in reading, writing, and speaking English; attention to detail for posting and computation.

Responsibilities

• Identifies and reviews accounts for proper resolution by balance transfer, adjustment or refund.
• Determines if a refund is needed and follows procedures for refund requests and paperwork for AP.
• Communicates with insurance companies regarding discrepancies in payments or COB when needed.
• Reviews refund requests for accuracy and processes refunds.

Skills

English proficiency

Data entry

Accounts receivable

Customer service

Education

High school diploma

Tools

Windows OS

10-key calculator

Job description

Cape Fear Valley Medical Center in Fayetteville, NC is seeking a Clerical Accounts Receivable Clerk to support the revenue cycle. You will review balances, handle refunds, and coordinate with insurance and patients to resolve discrepancies.

The role emphasizes accuracy, strong data entry skills, and compliance with CMS guidelines. A high school diploma and clerical experience in a hospital setting are preferred, with good English communication and attention to detail.