Payment Operations & Fraud Manager

Express Employment Professionals of Fort Worth, TX; Fort Worth (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Express Employment Professionals of Fort Worth, TX is assisting an electronics distribution company in NE Fort Worth to hire a Payment Operations & Fraud Manager. The role focuses on strengthening payments operations and fraud prevention primarily in the Americas, collaborating with global teams and PSP partners to ensure smooth processing and secure transactions.

Candidates should bring 3+ years in payments, fraud, or financial operations, hands-on incident management, and deep knowledge of the

Qualifications

• 3+ years in payments, fraud, or financial operations in a payment services provider or major credit card environment
• Hands-on experience managing payment issues, incidents, and operational processes
• Strong understanding of the card payments lifecycle (authorization, authentication, settlement, chargebacks, fraud)
• Experience working with global, cross-regional teams
• Strong stakeholder management and cross-functional collaboration experience
• Experience working with PSPs, acquirers, or fraud tools (e.g. Cybersource, Worldpay, SAP).
• Experience in e-commerce or multi-channel payments environments
• Experience working with Adobe Commerce is advantageous
• Experience in payments optimization and performance improvements
• Understanding of PCI DSS and regulatory requirements

Skills

Payments experience

Fraud prevention

Cross-functional collaboration

Stakeholder management

Tools

Cybersource

Worldpay

SAP

Job description

Electronics distribution company in NE Fort Worth is adding a Payment Operations & Fraud Manager to their team! This role will focus on strengthening payments operations and fraud prevention primarily in the Americas.

Qualified candidates will have:

• 3+ years in payments, fraud, or financial operations in a payment services provider or major credit card provider environment REQUIRED
• Hands-on experience managing payment issues, incidents, and operational processes
• Strong understanding of the card payments lifecycle (authorization, authentication, settlement, chargebacks, fraud)
• Experience working with global, cross-regional teams.
• Strong stakeholder management and cross-functional collaboration experience
• Experience working with PSPs, acquirers, or fraud tools (e.g. Cybersource, Worldpay, SAP).
• Experience in e-commerce or multi-channel payments environments
• Experience working with Adobe Commerce is advantageous
• Experience in payments optimization and performance improvements
• Understanding of PCI DSS and regulatory requirements