Payer Operations Analyst, Remote

Aledade, Inc.; Dallas (TX); Remote; USD 50,000 - 60,000; Full time

Job summary

Aledade, Inc. is seeking an Analyst to join the Payer Operations team. In this role, you will manage sales opportunities, support payer contract execution, and ensure accurate documentation while collaborating across various teams to drive growth and patient retention within a remote-first culture.

Benefits

Flexible work schedules

Health, dental, and vision insurance

21 days of PTO in the first year

Paid volunteer days

12 weeks paid parental leave

401(k) with up to 4% match

Stock options

Sabbatical after six years of service

Educational Assistant Program

Qualifications

• 2+ years managing and updating data in CRM systems (e.g., Salesforce).
• Ability to travel 10% for team meetings.
• Excellent communication and detail-oriented skills.

Responsibilities

• Manage sales opportunities in Salesforce for payer contracts.
• Coordinate with internal stakeholders for documentation and updates.
• Provide interdepartmental project support as required.

Skills

CRM management

Cross-functional collaboration

Multi-tasking

Communication

Detail-oriented

Education

Bachelor's degree in operations or equivalent experience

Tools

Salesforce

Excel

Google Suite

Job description

As an Analyst on the Payer Operations team, you’ll play a key role in shaping and supporting strategic initiatives with both government and commercial payers. You’ll help bring payer contracts to market and ensure smooth execution post implementation, all with the goal of driving patient retention and growth across Aledade’s national network of partner practices. This is a unique opportunity to work at the intersection of operations, strategy, and healthcare innovation, making a real impact on the success of value-based care.

Candidates should be comfortable working remotely/work from home anywhere within the US.

Primary Duties:

• End-to-end execution (creation and management) of sales opportunities in Salesforce, in support of the payer contract go-to-market process
• Ensure accurate documentation, tracking and alignment with field teams and internal stakeholders
• Notify involved internal stakeholders when opportunities have been created
• Send practice participation agreements to client practices, and ensure all documentation is sent correctly and recorded accurately in Salesforce
• Monitor document status within each opportunity and the status of client sales activities; providing updates to the field team and other internal stakeholders
• Notify the field team of any delays, questions, or document rejections from practices, facilitating timely follow-up and resolution
• Communicate with field teams on status of client sales activities
• Perform updates in Salesforce as required to move opportunities through its contracting stages
• Interdepartmental project support, as required

Minimum Qualifications:

• Bachelor's degree or relevant, equivalent work experience in operations
• 2+ years of relevant working experience managing and updating data in a CRM (e.g. Salesforce.com)
• Proven ability to work cross-functionally with sales, field, operations, and contracting teams.
• Ability to multi-task; working multiple projects/work at the same time with short turnaround times
• Ability to travel 10% of the time (team/company meetings)
• Excellent communication skills
• Highly detail-oriented and able to track various overlapping deadlines

Preferred KSA's:

• Proficiency with Salesforce, Excel, and Google Suite
• Previous experience working with external vendors is a plus

$50,000 - $60,000 a year

Salary Range: $50,000-$60,000 base + bonus + equity

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience.

Who We Are:

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.

What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles

Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners

Robust time-off plan (21 days of PTO in your first year)

Two paid volunteer days and 11 paid holidays

12 weeks paid parental leave for all new parents

Six weeks paid sabbatical after six years of service

Educational Assistant Program and Clinical Employee Reimbursement Program

401(k) with up to 4% match

Stock options

And much more!

At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

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