Payer Credentialing Supervisor — Remote Team Lead

Our Billing Co; Buffalo (NY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work options

Competitive benefits package

Job summary

Our Billing Co. is seeking a Payer Credentialing Supervisor to lead a remote team of 10–12 specialists responsible for payer enrollment and credentialing activities.

The role ensures daily operational execution, maintains quality and accuracy, and drives engagement in a virtual environment, partnering with leadership to meet timelines and performance goals. The supervisor manages team culture, workload, coaching, and administrative oversight while supporting providers and payer relationships in

Qualifications

• Experience supervising and leading credentialing and payer enrollment teams (10+ staff).
• Knowledge of major payer requirements (Highmark, Fidelis, UHC, Medicare, NY/PA Medicaid).
• Experience managing remote teams with daily huddles, 1:1s, coaching, and performance tracking.

Responsibilities

• Directly oversee specialists performing payer enrollment work.
• Assign daily tasks, balance workload, and ensure deadlines and SLAs are met.
• Provide real-time coaching and track performance against goals.
• Conduct staff quality audits and ensure documentation accuracy.
• Manage timecards, PTO, and daily staffing coverage.

Skills

Leadership

Communication

Coaching

Time management

Problem-solving

Escalation handling

Education

High School Diploma

Tools

MD-Staff

Smartsheet

Availity

PECOS

CAQH

Job description

Our Billing Co. is seeking a Payer Credentialing Supervisor to lead a remote team of 10–12 specialists responsible for payer enrollment and credentialing activities.

The role ensures daily operational execution, maintains quality and accuracy, and drives engagement in a virtual environment, partnering with leadership to meet timelines and performance goals. The supervisor manages team culture, workload, coaching, and administrative oversight while supporting providers and payer relationships in