Pawsitive Front Desk Ambassador

Success Today Staffing

Allen Park (MI)

On-site

USD 21,000 - 25,000

Full time

14 days+

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Job summary

Veterinary United in Allen Park, MI is seeking a Client Ambassador to welcome clients and their pets, manage front desk operations, and support daily hospital tasks. This role emphasizes warm, professional customer service and efficient handling of appointments, payments, and records.

The position requires a High School Diploma or GED and at least 1 year of customer service experience, with reception experience preferred.

Qualifications

High School Diploma or GED.
1+ year of prior customer service experience.
Reception experience highly preferred.
Ability to lift up to 50 lbs.
Comfortable working around animals, including those that may be anxious or aggressive.
Physical Requirements: Must be able to stand, sit, and move frequently; bend, kneel, and stretch as needed to assist pets and clients; and maintain composure and control in a dynamic, high-energy environment.

Responsibilities

Warmly greet clients and pets upon arrival.
Answer multi-line phones, schedule appointments, and update medical charts.
Process monetary transactions and handle client payments.
Assist with administrative tasks such as filing, data entry, stocking, scanning, and uploading records.
Support kennel and boarding staff as needed with dog walking, feeding, and check-in/check-out.
Maintain a clean and organized reception area to ensure a welcoming space.