Patron Services Specialist — Law Library (Part‑Time)

State; Boston (MA); On-site; USD 23,000 - 32,000; Part time

Job summary

Social Law Library is seeking a Part Time Patron Services Assistant in Boston. You will greet patrons, assist with circulation, and support reference services by phone, email, and in person.

You will help with document delivery, order processing, and basic research support, while maintaining a welcoming environment for legal professionals and the public. This role includes on-site and off-site client visits.

Qualifications

• Bachelor’s degree and current enrollment in a library science program.
• Experience with Sierra ILS or law library experience preferred.
• Strong patron service ethic and attention to detail.
• Ability to work independently and follow instructions; handle interruptions.
• Comfort with frequent telephone and computer use.

Responsibilities

• Staff the circulation desk and provide member guidance; log in patrons; check materials in/out.
• Facilitate document access and delivery; process copy requests; scan/copy materials; handle payments.
• Perform collection maintenance: shelving, shelf-reading, updating volumes.
• Engage with the Boston legal community; travel to member firms for on-site support.
• Perform other duties as assigned; assist with events and library card logistics.

Skills

Patron service

Detail oriented

Follow instructions

Independent work

Team collaboration

Interruption management

OPAC search

Telephone & computer use

Education

BA/BS

Tools

Sierra ILS

Job description

Social Law Library is seeking a Part Time Patron Services Assistant in Boston. You will greet patrons, assist with circulation, and support reference services by phone, email, and in person.

You will help with document delivery, order processing, and basic research support, while maintaining a welcoming environment for legal professionals and the public. This role includes on-site and off-site client visits.